On 2013-01-15 at 11:08 -0500, John BORIS wrote:
> better part of an evening or weekend day. I do make them sit there with
> me when I end up fixing their prob;em so they can see how tedious it can
> be at times.

You've hit on the core of the issue with friends-and-family versus
volunteering.  A lot of the F&F stuff is things that folks could do
themselves, but it's tedious and they've put it off and now they need to
recover and they want someone else to do the slog-work.

There's a difference between "unpaid work for F&F" and "pro bono work
for the betterment of broader society".

It's noteworthy that the given examples of professions that do a lot of
pro bono work are professions which are highly paid enough that people
can routinely be expected to afford to give some amount of their time
for pro bono.  System administration, at the "pure sysadmin" level,
tends to not be so highly rewarded, and I'd hesitate to impose such
demands as part of professional society membership.

That said, as you move up into six-figure salaries as a sysadmin, you
typically can afford to do pro bono work, even in Silicon Valley.

There are multiple approaches though.  Open source project work does
seem to me to count, since without high-quality software which is easy
to run in production, costs of charities, etc, go up.  If every charity
had to run their infrastructure on Windows Server with Exchange, their
overheads would soar, compared to places that have a Debian box running
Exim and Dovecot and someone who comes in once a month to check things
are going okay, handle training, etc.

-Phil
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