On 07/31/2013 06:50 AM, Edward Ned Harvey (lopser) wrote:
Moral of the story:  If you buy from newegg, don't buy bare drive.  Buy retail 
kit.  Seagate is excellent for RMA's.  If you need to return a drive, don't 
bother with newegg support, return to seagate.


Yeah. both WD and Seagate accept drive returns that I wouldn't expect them to accept.

(If you say these were obviously physically damaged, please report back if Seagate notices; From what I'd guess of their procedures, they would notice, if they notice, months down the road. Note, I've never had a in warranty drive rejected by seagate, and I'm very aggressive about 'unrecoverable error== return the goddamn thing' though I've never tried to return something physically damaged.)
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