----- Original Message ----- > > From: [email protected] [mailto:discuss- > > [email protected]] On Behalf Of Paul English > > > >> I've been round and round with them, but the most recent email > >> says "We > >> received one hard drive with dents and one with SATA-damaged. Any > >> physical damages will void the Newegg warranty. Our RMA team > >> cannot > >> further process the RMA. Please take advantage of your end-user > >> warranty > >> and contact the manufacturer at 1-800-SEAGATE" > > > > I guess I'm technically suggesting you take this approach as well - > > not just > > with Newegg, but with any vendor. Specifically for hard drives - > > not > > necessarily other equipment! > > Yeah, this is what I'm going to do. Although - I didn't want 5 hard > drives, I wanted 3. So getting these damaged ones replaced via Mfgr > warranty is kind of pointless. Maybe after I get Seagate to replace > the drives, I can send those into newegg RMA and get my $200 back. > >
Probably won't work, because the warranty replacements from Seagate (at least in my experience) are refurbished drives....plus the serial number won't match what newegg had originally sent. And, I've questioned whether we'd want to put refurbished drives into a production system in this case. Though I did eventually cave a while back and use a refurbished warranty replacement in a server, and it has been working fine so far. And, there was a time where all the replacement drives going into our SAN were either refurbs or pulls.... -- Who: Lawrence K. Chen, P.Eng. - W0LKC - Senior Unix Systems Administrator For: Enterprise Server Technologies (EST) -- & SafeZone Ally Snail: Computing and Telecommunications Services (CTS) Kansas State University, 109 East Stadium, Manhattan, KS 66506-3102 Phone: (785) 532-4916 - Fax: (785) 532-3515 - Email: [email protected] Web: http://www-personal.ksu.edu/~lkchen - Where: 11 Hale Library _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
