One of the things I've found I like about working at Amazon is that almost across the board people take ownership of their mistakes, and the post - incident focus isn't on blame but fixing the things that led to the mistake being made (procedures, tools etc.) All post incident reports are available for review by every member of staff, and they can and do constructively rip the report to shreds if you're blaming people and don't have a clear path to resolution.
It carries through even when you've got multiple teams together, *and* to management, which leads to very healthy working environment. This is probably the first time I haven't felt like I needed to make sure I've got 'Teflon shoulders'! Moose Finklestein <[email protected]> wrote: >_______________________________________________ >Discuss mailing list >[email protected] >https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss >This list provided by the League of Professional System Administrators > http://lopsa.org/
_______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
