Well, utter incompetence is different from making a single honest mistake, no matter how large. And managing utter incompetence is also a management task; one that it sounds like your current org is not good at.
On Fri, May 30, 2014 at 9:54 AM, Michael Tiernan <[email protected]> wrote: > On 5/30/14 1:11 AM, David Lang wrote: > > One of the most corrosive things you can do to a team of sysadmins is > > to start playing the blame game and punishing people for making > > mistakes. I've seen it happen. > There's another side of the equation too and that is not punishing for > mistakes at all. > > I worked with a [character] who was worse than a bull in a china shop. > At one point he was "cleaning" the racks (good idea and did a fair part > of it well and yes I told him) but he got overly enthusiastic and *cut*, > with wire cutters, the connecting cable to a big Sun storage array for > our most important customer. When he saw what he'd done, he pulled the > power connection to the rack. > > Either one of those actions could have been dealt with but both caused > massive disk corruption. > > Okay, massive screwup. Took me and another person 18 hours to return the > system to the land of the living. I've done stuff probably close to as > bad. Learn from the mistake and move on and don't do it again. > > However, when he *did* do it again, three weeks later to a different > storage array in a different rack and didn't learn from the previous > mistake, it is a disaster and should not have been permitted to continue > but it did. No ramifications. > > So, we all learned that make a mistake, you're forgiven. Keep making > mistakes and no one cares. > > Give out a root password to an outside contractor who called on behalf > (supposedly) of one of the corporate branches. No ramifications. Zero. I > quickly changed the password on the specific machine and told the boss. > No ramifications. Found out an hour later he also gave the password to > our divisions Root CA. No ramifications. > > > Wow, look how short this message is. So *that's* what a delete key is > for.... Hmmm.... > > -- > << MCT >> Michael C Tiernan. http://www.linkedin.com/in/mtiernan > Non Impediti Ratione Cogatationis > Women and cats will do as they please, and men and dogs > should relax and get used to the idea. -Robert A. Heinlein > > _______________________________________________ > Discuss mailing list > [email protected] > https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ >
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