>I'm killing this thread because it's been beat to death at least 4 times >over >the past few months. And it always turns into a "me vs them" religious >argument. I don't see how it has anything to do with the type of support we >give our customers.
Why are you guys so stubborn? You are basically saying that you will ignore a lot of customer and potential customers (the small minority who have actually figured out how to post here) because you are right and they are wrong for asking for a basic web forum interface to communicate on. If this is the ethos for Slim Devices I will not be purchasing until your attitude to customers changes. I am quite shocked by what I have heard today. It's not like we are asking for an expensive time consuming upgrade. >As I stated, we are well aware of the need for a forum solution. Well do something about it and listen to the people who spend their hard on $$$ on Slim Devices products. >We've also been really busy putting out new hardware and software. There >will be a solution (though perhaps not one everyone is happy with), and I >ask that you be patient. Sure I understand that but please start listening to us. >There's always been an official Customer Support via support @ >slimdevices.com, or the telephone line. Which is great but a simple more accessible web forum would save your staff a lot of time. Thanks. _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
