seanadams;429442 Wrote: 
> 
> So I hardly see how it's fair that a retailer, who if they're doing
> well has collected perhaps 20-30% on the whole deal, should be liable
> for the full value of the product ages after they've sold it. 
> 

They're not liable for the full value. The law is vague but it
basically says that the retailer is liable, for up to six years, for
what a reasonable person would expect.

In practice, if we could assume that a reasonable person would expect a
squeezebox to last four years given that it is a premium product and
that it's mode of use means it sits somewhere and does it's job. If the
squeezebox failed after three years the retailer would only be liable
for 25% of the value. The retailer is only liable for the usage you have
been deprived of not the usage you have had.

This is a reason why many products cost more in the UK. I'm sure it's a
cost that many small businesses competing online underestimate.

Richard


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Richie
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