kmr;644618 Wrote:
> erland, with all due respect, I think you're barking up the wrong tree
> with respect to the iPhone's so-called "antenna problem". There were
> pretty conclusive demonstrations by Apple and third parties that just
> about any phone can be held in such a way to block parts of the
> antenna. It was really pretty overblown.
>
I agree, it might have been a bad example, I was just trying to say
that big companies usually don't talk to the public before they have a
solution to the problem, many of them don't talk about problems in
public at all, because it's bad for the business to admit you've done
something wrong, especially when you can't offer a solution that will
fix the issues.
Apple more or less silently denied the problem until they knew what was
causing it, had a comparison with other phones and had a solution to it
by offering free cases to everyone who was affected by the problem.
However, I do believe they handled it nicely in the end, because to me
it just showed me that they really care about the experience their
customers get. In comparison, Logitech continues to show more or less
visible that they don't care about my music experience. The only people
within Logitech that sometimes do show that they care are the Logitech
developers available on this community forum.
--
erland
Erland Isaksson ('My homepage' (http://erland.isaksson.info))
(Developer of 'many plugins/applets'
(http://wiki.slimdevices.com/index.php/User:Erland). If my answer
helped you and you like to encourage future presence on this forum
and/or third party plugin/applet development, 'donations are always
appreciated' (http://erland.isaksson.info/donate))
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