garym wrote: 
> Well I've followed your suggestions. But I have to say it is
> disheartening to be told that the long-time official Logitech mechanism
> for reporting and tracking squeezebox bugs is merely something that may
> or may not get lost in a sea of 4,000 employees. 
> 
> I understand you are only trying to help here and don't take this as a
> personal attack (it is more a comment on the apparent lack of controls
> in place at Logitech).  I work in a complex organization with far more
> than 4,000 employees. If our answers to questions were along the lines
> of "sorry, we are big and don't have any way of following the protocols
> that we ourselves actually created" then some of those 4,000 would be
> replaced post haste.

What category did you choose I could not figure anything that fitted the
subject so I gave up .

The bugzilla mechanism is more well suited very granular choices , you
can be very precise when filing your issue ?

This "think" function did it produce any email response with some kind
of case number, can you log in to your case and follow up ?


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