The profanity/racism/personal attacks are easy - and I think most posters know they've stepped over the line when they do that.
IMO the hard ones are the requests for help that are titled something like "Will this piece of junk ever work?". Yeah, that sounds/feels inflammatory - but the thread author is basically frustrated and about to decide that their Squeezebox was a bad idea. If that's as far as it would go, I'd be glad to see their backs - but it's -not-: they'll end up bad-mouthing the product(s) - and it's easy for that stuff to spread. So... what to do? There was a thread about inflammatory titles, and some really good responses - particularly the (paraphrasing here) "Your question makes me think of some answers but the way you phrased the question makes me want to not answer" - maybe there's a good "canned" response we can come up with that explains all this, asks the poster to ask again in more temperate language and then the thread gets locked - and maybe deleted after, say 30 days, so the poster gets a chance to read the response before the thread disappears, they get a shot at re-asking, and get to realize that that kind of title won't work here. Does that sound reasonable? Overkill? Way too much work for moderators? -- bobkoure ------------------------------------------------------------------------ bobkoure's Profile: http://forums.slimdevices.com/member.php?userid=14646 View this thread: http://forums.slimdevices.com/showthread.php?t=43454 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
