JimC;289735 Wrote: 
> Hmmm... I don't recall anyone stating -routers are the problem-.  I
> think it was more like -we are having problems with some routers and
> are investigating them with an eye toward fixing the problems-.  The
> SBC does not have problems with all routers; I regularly use 4
> different routers with all our products and don't have any of the
> issues that some users are experiencing.
> 
> As to your most recent experience, please be aware that the nightly
> builds are beta and do not undergo the same level of testing
> (especially regression testing) as a production build.  It is possible
> that fixing one problem creates a new one or even resurrects an old
> one.  It would be great if you could continue to provide constructive
> feedback on the bug(s) that are affecting you so we can work on finding
> and addressing the root cause.
> 
> 
> -=> Jim

Dear Jim:

Unfortunately, I have to agree with davidmac27 & sapnho. These are not
isolated incidents and you must recognize that.

The controller’s connection reliability problems made me return
your product. I was not willing to return it but when it randomly
failed fifth time to play a song in the presence of my wife, due to
connection reliability, Duet’s fate was sealed. Her stance was
that since the day I received Duet, I have bee troubleshooting it.

Support tired to help (they even sent me another Duet) but I believe
software glitches can never be countered just by
support/troubleshooting, your software team has to do the hard labor of
finding and correcting all glitches or write the software again.

Duet controller’s connection reliability problems were there even
when I lifted all the barriers (no virus scanner, no firewall, starting
Squeeze Center as service…etc whatever I can find at these
forums) in newly installed Win XP and Win Vista.

I really liked the concept and I want to buy it again when you’ll
have resolved all the issues, when just owning Squeezebox Duet will no
longer be an “always troubleshooting” hobby, when it will
work as reliably as a consumer product.

I am trying Sonos now. It is reliable only if there is at least one
wired connection, if I go 100% wireless then it also drop sound, goes
mute, pause….etc. Its controller it bulky and it is twice
expense. I believe just because of wireless issues, Sonos recommends at
least one wired connection and 100% wireless is neither encouraged nor
fully supported.

As I am writing these lines, I can search 34 wireless networks in my
Apt., add mine and it becomes 35. I am total novice with respect to
wireless technology but I just suspect that wireless space is becoming
too congested for audio streaming.

Regards

Haroon


-- 
DuetOwner
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