> I'm a loyal customer.

Great! I'm sorry to hear you've experienced such a disappointment.

> I'm going to vent.

I hope venting helped you. Because with the little information you give us  
about your issue it will be hard for us to help you. Let's give it a try...

> -Software reliability: Please call a beta version (buggy, untested,
> unreliable, even though a few of us geeks can get it running) a beta
> version.

We do. The SC7 launch proved to be one of the most stable releases ever.  
There will always be problems we can't test ahead. If you're in the  
unlucky bunch, please give us _information_, so we can investigate.

> -Effects and animation: You know how we all make fun of flaming
> animated .GIF images on crappy amature webpages? Same thing.

At least you seem to have successfully installed SC, have it up and  
running and were able to change the skin (Default doesn't have any  
spinning CD animations). Great news! Up to this point I thought you didn't  
even get SC running on your system.

> -Settings: I was very happy to read that supposedly 7.X would keep my
> previous settings. Wrong.

Wrong. It does. If it didn't for you, we'll have to investigate why it  
didn't.

> I can't even get it to run without a complete
> nuke of the previous install, which nukes my settings.

I hope you have a backup ready? We'll very likely be able to import those  
settings if you're interested and willing.

> And god, would someone re-org the settings? There must be 50
> pages worth that are in nearly random order.

Hey, that's exactly what we did: we re-organized them, to give them a bit  
more sense. But that's in the Default skin. If you opt for one of the old  
skins, you'll get the old behaviour. That's why they are still there: some  
prefer the old skins with their own behaviour.

> -Slim Network requirement

That's optional, no requirement. There's a "Skip" button if you don't want  
to use SN.

> -tray icon: Just what the world needs. One more tray icon that does
> nothing useful

Again: optional. Remove it from the startup menu and be happy without.

> -Slim/Logitech: You guys/gals are acting dumb.

No comment. Won't even read the rest of this paragraph.

> -Me: I'm dumb for wasting my time writing this.

Correct. If you had invested that time in telling us what actually is  
wrong with your installation you might have fixed it already.

> -Me again: I'm also dumb for "upgrading" to 7. Let me know when it's
> 7.5.x. I'll be back on 6.5ish.

Your choice. 7.5 won't have your issue fixed unless you tell us about it.

Michael
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