Hi Shaun, On Monday, September 24, 2007, at 08:16AM, "VaShaun Jones" wrote: >Ester I have done this and have talked to Apple and both verify that >Textedit is not there anymore. We tried to do the soft re-install but >VO didn't work when booting from the CD and holding the letter C >down. I was told by Apple to go into the store because they are not >handy with VO. What do you think I need to do?
I think I agree with Apple, that it's easiest to take it into the Apple Store along with the install disc. The main reason is, a soft-reinstall is easy for them, but not for you both because you're new to Mac and because of the need for the Voice-Over support. The other reason for letting the Apple Store handle this, is that you don't know the status that monolingual and onyx left things in. It's actually safer to deal with the language localization files by doing a custom install (that only puts in the English or packages of your choice) rather than removing them. So if you can take it to a nearby Apple Store, I'd do that. My local Apple Store gives great service. You can even make an appointment with the genius bar beforehand on the web, so you don't have to wait in line. I've done this online, though you don't need to. If you know your retail store from the list: http://www.apple.com/retail/storelist/ You can go to link for that location On the specific web page under item chooser menu type reserve and look for the fourth entry. Return and then clicking on that with VO-keys space bar gets me to the genius bar of my store, with a screen where I identify myself as "Guest" and then on the next screen choose my issue as concerning a "Mac" You'll be prompted for your first name, last name and email address in the blank fields that you tab to and then I think you're taken to a page where you can choose a time slot and, if necessary, input a SHORT description of the problem. (If use this and don't finish in time, the field is ignored and goes out blank). You don't need to do all this, and maybe it's different for your store, but it's nice to know that these services exist and are accessible. Right now I'd just take this in and get this sorted. I think the fix is pretty straightforward. Good luck, I'm sorry you had problems, Esther >On Sep 24, 2007, at 11:00 AM, Esther wrote: > >> Hi John and Shaun, >> >> Regarding TextEdit on Shaun's MacBook John wrote: >>> Since it's not in the trash then you might have to re-install >>> Tiger but >>> possibly and only a guess but look on the DVD and maybe you can >>> just copy >>> the app to your Applications folder. >>> >>> John Gunn >> >> A simple copy of an app doesn't work. Shaun, can you try one more >> thing to >> check that TextEdit really isn't on your MacBook? Because the >> search in Spotlight brings up everything you have that references >> TextEdit -- your mail messages, bookmarks, etc. and depending on >> how you ran the search in Finder the TextEdit.app might still be on >> your machine, but not appear to come up in your results. >> >> Try bringing up the VoiceOver Application chooser menu: >> >> control-option-F1 or, since you're on a laptop, you'll need to hold >> down the function key, too for control-option-function-F1 >> >> You need to press this sequence twice to bring up the Application >> chooser menu. I don't use this because I find it awkward to hold >> down the three keys: function, control, and option with my left >> hand and then hit the F1 key twice with my right hand, but you >> can lock down the VoiceOver keys (control and option) first if you >> like, with VO-keys+semi-colon. You'll hear "enable control option >> lock". Then you only need to press the function key and the F1 >> key twice, and you can toggle off the VoiceOver keys lock with >> another VO-keys+semi-colon. >> >> So, assuming you're holding down the three leftmost keys on >> the bottom of the keyboard, function+control+option, and >> have tapped the F1 key twice (just to the right of the Escape key >> at the top left of the keyboard), you should hear: >> >> "Application Chooser Menu, 7 items" >> arrow down to the bottom entry, which should be "Text Edit" >> right arrow to "Text Edit Menu" and down arrow once to >> "Go to Text Edit" >> >> Carriage return and tell us what happens. OS X is pretty resiliant, >> so please first check whether TextEdit is still there. >> >> If you need to, you can probably use a software application called >> Pacifist, which allows you to extract individual applications off your >> installer disc to repair or restore applications. >> >> Pacifis is described in a minitutorial at the macfixit site: >> >> Mini-Tutorial: Re-installing Apple applications from a Mac OS X >> disc/update package using Pacifist >> >> http://www.macfixit.com/article.php?story=2005070807515981 >> >> and they also give links to the software. It appears to >> be accessible. >> >> However, since you have multiple items that you've removed, >> and since I found a few review comments that said that >> using Monoingual to remove language packages sometimes >> complicates the use of Pacifist because inidividual language >> localizations of apps have been deleted, and since you've >> also mentioned using Monolingual and Onyx, it's probably >> best to go slow with this. >> >> Hope this helps, >> >> Esther >> On Monday, September 24, 2007, at 06:19AM, "[EMAIL PROTECTED]" wrote: >>> >>> >>> Original Message: >>> ----------------- >>> From: VaShaun Jones [EMAIL PROTECTED] >>> Date: Mon, 24 Sep 2007 12:01:32 -0700 >>> To: [email protected] >>> Subject: Re: Text Edit not available now >>> >>> >>> Spotlight just brings up a e-mail header from one of my mail >>> pieces >>> from another list. It is not oin my documents folder nor in the >>> trash. I actually want it fixed and I don't wknow what to do. I don't >>> like the attitudes of some of the list members and help is far and >>> inbetween. As far as installing Tiger it was a guess as I am not a >>> Mac expert. Your help would be greatly apreciated. >>> On Sep 24, 2007, at 1:06 AM, Benjamin Hawkes-Lewis wrote: >>> >>>> VaShaun Jones wrote: >>>>> It brings a message that we ddiscussed on the list. \ >>>> >>>> I don't remember this discussion and you don't provide a link or a >>>> thread name. What message does it bring? Does Spotlight work >>>> generally or are you having problems with it whatever you search >>>> for? >>>> >>>>> Is their a better program that is free? >>>> >>>> Depends what you're trying to do with TextEdit. >>>> >>>>> If you are saying that I have to install Tiger again, I would just >>>>> want to get something else. >>>> >>>> Nobody's said that (yet). >>>> >>>> -- >>>> Benjamin Hawkes-Lewis >>>> >>>> >>> >>> Hi: >>> >>> Since it's not in the trash then you might have to re-install >>> Tiger but >>> possibly and only a guess but look on the DVD and maybe you can >>> just copy >>> the app to your Applications folder. >>> >>> John Gunn >>> >>> >>> >>> -------------------------------------------------------------------- >>> mail2web - Check your email from the web at >>> http://mail2web.com/ . >>> >>> >>> >>> >>> >> >> > > > >
