On 7/25/05, klaus schmirler <[EMAIL PROTECTED]> wrote:

> Different point: I, and certainly many others, at one point didN#t
> know anything about mailing lists or the usenet (where I read the list
> now), but I have learned. An automated mail telling people how to
> subscribe to either service, perhaps with the comforting detail that
> the footer in every post will offer an easy link to get off the list
> again, should  be enough.

You mean like the one CPH already sends out?  The one he included in
this thread verbatim?  The one you should have already read if you've
actually been paying attention to this thread?  Is that the kind of
automated response you are talking about?

> Educating people about OpenOffice and
> pampering them about other computer skills don't go well together, IMHO.

I don't agree with this last statement at all.  We want people to use
OOo.  I personally don't care if they know what a commandline is, much
less how to use it.   The purposes of the users list are to support
OpenOffice.org and to promote OpenOffice.org (to those seekers who
come asking can OOo do this? What is OOo? etc.) - the list has nothing
to do with turning people into powerusers or megageeks with usenets
and Linux and RSS subscriptions to Slashdot.  If you want to attempt
this daunting task, people feel free - but don't use the OOo list to
do it.  Don't expect people who come one asking "Dear Support staff,
can OOo do email like Windows does?" to understand what a usenet is. 
Oh, I think we should tell them, no doubt, that this is a mailing list
staffed by volunteers - but I don't think it is one of the core
purposes of this list to "educate the masses" on how to become a
powersuser of all their computer functions.  We're not O'Reilly, we're
not a help desk for anything other than OOo.  Let's try to stay
focused on OOo, if we have to pamper a few users' ignorance of
Advanced Email Useage 301, then so be it.

-Chad Smith

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