Terry wrote:

I had correspondence recently with a software distributor who makes generous monetary payments to open-source developers. This distributor has all but given up on OpenOffice because ideas for improvents just are not welcome.

All ideas are welcome. But there's a difference between welcoming ideas, accepting proposals, and actually implementing things. Do you have a specific example?

I've had a taste of one of the distribution problems. Several people have had problems getting isos. The bittorrent link for the "extras" iso does not work, and with good reason: there appears to be no iso. When you search on the mirrors, the best you can do, depending on the mirror, is the 2.0.2 installation iso and the 2.0.1 extras. A blessing, in my view, having regard to the "quality" of the later releases, but frustrating for anyone wanting to distribute them.

That's what you get from a largely volunteer-based effort. It's no good complaining from the sidelines. Offer to help.

Incredibly bad and unpopular decisions have been made. The organisation seems to be out of touch with users and, it seems, distributors.

That's about as vague as Paul's comments. You both say that suggestions aren't welcome, but all I read in both your posts were complaints - and most of them nebulous "I don't like how things are done" complaints. It's no wonder you get an acidic response from people - especially from people who *are* actually volunteering their time to help.

--
Daniel Kasak
IT Developer
NUS Consulting Group
Level 5, 77 Pacific Highway
North Sydney, NSW, Australia 2060
T: (+61) 2 9922-7676 / F: (+61) 2 9922 7989
email: [EMAIL PROTECTED]
website: http://www.nusconsulting.com.au

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