On Friday, 19 January 2007 01:54, Robert Derman wrote:
> M. Fioretti wrote:
> 
> >On Fri, Jan 19, 2007 01:36:36 AM +0100, Christoph 
Noack
> >([EMAIL PROTECTED]) wrote:
> >
> >  
> >
> >>I'm not sure about the next one: I'd like to see some 
kind of
> >>Issuezilla topic to collect issues that cover the 
perception of the
> >>user.
> >>[...]
> >>I don't think that the difference between UI/UX is 
obvious to the
> >>general user who is willing to provide feedback via 
Issuezilla.
> >>    
> >>
> >
> >Just a note: "general user" and "willing to use 
Issuezilla or anything
> >similar" just don't mix . Expecting that they would in 
a project whose
> >goal is to improve the user experience sounds frankly 
weird.
> >
> >"I think you could make OOo more pleasant to use if 
you..." - "Hold
> >it: please enter your comment in this abstruse form 
which looks in
> >every line created by an hardcore programmer who 
wanted to make people
> >suffer"
> >
> >I'd suggest to not worry about how UX issues are 
displayed in
> >Issuezilla, because if the project wants them filed it 
has to find
> >people who input them after reading email from casual 
users.
> >
> >Good luck,
> >
> >Marco
> >  
> >
> Amen Marco!  I have always despised Issuezill, and I 
think nearly 
> everyone who is not a hardcore computer nerd does.  It 
is just FAR to 
> difficult for any newbies!

Issuezilla reminds me of something I once read about the 
first Macintosh User Handbook. It had about 26 chapters 
that were written in such a way that in order to 
understand any particular chapter you had to have 
already read and understood all the other chapters. 

Richard.

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