Hi, Dear Kim !
 I will start with the word , mostly used in courts : OBJECTION !

 It was U starting to bleim the OpenOffice and put the 'nice' words about it
(such as the 'sucks' is) and what's more important : U have no facts for
covering your statements.
If You couldn't read *not a single word *about the OpenOffice , no one else
is guilty for Your 'troubles' with using it, but You.
I start to use it before twenty days, and all I could say : it's even better
than MS  just right now, not to mention how great it will become in the
future with supports of  all members of the OpenOffice Community  !

Instead of being angry to someone else ( because of lack of interest  and
good will  from Your side ?!), You should ask (POLITE way!) about
overcoming troubles - there are thousands people ready to help each other
(straight from their  hearts !  ) And that's the grate point of this
fantastic project called OpenOffice :  OPEN to everyone in the world *who
has a sense for the community-wellbeing* , for the wellbeing in the whole
world (not only for those one who have money  to by MS software)

OK , that's Your right : to have no such sense , and to react that (bad!)
way, and to glorify MS .
No one  forbid You to by and use an expensive software instead of OO - it's
up to You !
Best wishes  !

On Mon, Mar 24, 2008 at 2:46 PM, Kim Garback <[EMAIL PROTECTED]> wrote:

> Hi, Open Office team.
>
> Well, thanks for the educational lesson, but here's the thing: My
> opportunity cost is too high to take the time to learn all the twists to
> using your product.  Get a clue: if my whole college uses Microsoft
> Office,
> they're not going to all download the necessary attachments to be able to
> read Open Office documents and I'm not going to take the time to study the
> techniques necessary to use your product.
>
> As for product support, I'm sure Microsoft Office reps would never respond
> in an immature fashion like this to a customer support email, but then
> again, that's why Microsoft Office sells for a much higher markup than
> your
> product, which, now that I think about it, doesn't sell for anything at
> all.
> :(
>
> Lol, I just can't believe you sent an email back to a former customer
> trying
> to compete with words.  Do you make it a point to try to outsmart your
> customers rather than make your product easier to use with less
> manipulation?  I guess this is why Microsoft Office has more clients than
> Sun Systems or whoever your product is owned by.  Lesson learned: don't go
> with second-rate products because you get the ease of use you pay for. :)
>
> -----Original Message-----
> From: Michael Adams [mailto:[EMAIL PROTECTED]
> Sent: Monday, March 24, 2008 3:47 AM
> To: [email protected]
> Cc: [EMAIL PROTECTED]
> Subject: Re: [discuss] Advertising Strategy
>
> On Sun, 23 Mar 2008 12:37:09 -0700
> Kim Garback wrote:
>
> > Hi, wonderful minds of Open Office.
> >
> > Here's an idea about how to market for Open Office: make it compatible
> > with Microsoft Word.
>
> So you would prefer it be a Word look alike. This would mean it could
> never be better than Word because it would only ever be trying to play
> catchup - Agreed?
>
> > I wasn't happy to begin with because Open Office doesn't have all of
> > the options Microsoft Word offers for its documents.
>
> By golly Microsoft Word does not have all the options of OpenOffice.org
> either (like the ability to have page styles).
>
> > Then I found out that I can't use Open Office documents to send them
> > to friends and teachers who have Microsoft Word because the file ends
> > up as "corrupted" and cannot be opened with Microsoft Word.
>
> Umm, you really got it wrong here. OpenOffice.org can save files in Word
> format - You only need to learn how (2 minutes tuition - or 1 polite
> email to this list).
>
> What it does do as default is saves in the International Open ISO
> standard ODF format[1]. The one being adopted by various governments
> around the world[2]. Microsoft Word can actually open these files but
> you have to download a third party extension to do it[3], because
> Microsoft want to keep all their customers locked in[4] to their format
> with the secret bits in it that only Word is meant to understand[5]. No
> corruption here, just a lack of knowledge on your part.
>
> OpenOffice.org can even be made to save in .doc format by default.
>
> > Doesn't do me any good, so I bought Microsoft Office.
> >
>
> Boy have you got egg on your face now.
>
> > Just thought I'd let ya know: your product sucks.
>
> Lets see:
>
>  o You suggest we make it compatible with Microsoft Word - It can Open
> and Save Word Docs... so it is compatible. tick!
>
>  o You said the file format was corrupted - Microsoft don't want people
> to use a format that isn't theirs, so Microsoft dont won't thier program
> to Open or Save in an Internationally Standards accepted format. Word
> can't open a perferctly good file that at least nine other programs
> can[6]. Wheres the corruption there?
>
>  o You paid really good money for a program that locks you into a system
> that you have to keep paying for. All because you didn't ask for help
> when you got it wrong.
>
>  o And you reckon the free program that can do more than your Store
> bought Word can, like Opening a simple file format, sucks.
>
> Go figure?!?
>
>
> [1] http://en.wikipedia.org/wiki/OpenDocument
> [2] http://en.wikipedia.org/wiki/OpenDocument_adoption
> [3] http://www.sun.com/software/star/odf_plugin/index.jsp
> [4] http://en.wikipedia.org/wiki/Vendor_lock-in
> [5] http://en.wikipedia.org/wiki/Vendor_lock-in#Microsoft
> [6]
>
> http://en.wikipedia.org/wiki/OpenDocument_software_comparison#Word_Processor
> s
>
>
>
> --
> Michael
>
> All shall be well, and all shall be well, and all manner of things shall
> be well
>
>  - Julian of Norwich 1342 - 1416
>
>
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