On 24 Mar 2008 at 6:46, Kim Garback wrote: > Hi, Open Office team. > > Well, thanks for the educational lesson, but here's the thing: My > opportunity cost is too high to take the time to learn all the twists to
A number of very reputable organisations have taken the trouble to research the cost of conversion to OpenOffice.org (OOo) and have come to the conclusion that it is worth while. See: http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_ Deployments For myself, I use it because I choose not to pay for MSO or use a pirate copy of MSO, when OOo gives me all I need. Do I assume that you, personally, do not have to pay for MSO and do not have it on your budget? > using your product. Get a clue: if my whole college uses Microsoft Office, > they're not going to all download the necessary attachments to be able to > read Open Office documents and I'm not going to take the time to study the > techniques necessary to use your product. We did tell you that OOo has the option to save all work in MSO formats (except docx). > As for product support, I'm sure Microsoft Office reps would never respond > in an immature fashion like this to a customer support email, but then > again, that's why Microsoft Office sells for a much higher markup than your > product, which, now that I think about it, doesn't sell for anything at all. > :( If I remember correctly, your email wasn't a request for customer support. You had already made up your mind. It ended with this put down " Just thought I'd let ya know: your product sucks." So how do you expect people to respond to you? > Lol, I just can't believe you sent an email back to a former customer trying > to compete with words. Do you make it a point to try to outsmart your > customers rather than make your product easier to use with less > manipulation? I guess this is why Microsoft Office has more clients than > Sun Systems or whoever your product is owned by. Lesson learned: don't go > with second-rate products because you get the ease of use you pay for. :) > It puzzles me why you took time to send us your disparaging email when you had already decided to give up on OOo. Perhaps you really would like to give OOo a real try. If so, there a lot of people like me who would be happy to support you and make it a success for you. Tony Pursell OOo user and Community volunteer > -----Original Message----- > From: Michael Adams [mailto:[EMAIL PROTECTED] > Sent: Monday, March 24, 2008 3:47 AM > To: [email protected] > Cc: [EMAIL PROTECTED] > Subject: Re: [discuss] Advertising Strategy > > On Sun, 23 Mar 2008 12:37:09 -0700 > Kim Garback wrote: > > > Hi, wonderful minds of Open Office. > > > > Here's an idea about how to market for Open Office: make it compatible > > with Microsoft Word. > > So you would prefer it be a Word look alike. This would mean it could > never be better than Word because it would only ever be trying to play > catchup - Agreed? > > > I wasn't happy to begin with because Open Office doesn't have all of > > the options Microsoft Word offers for its documents. > > By golly Microsoft Word does not have all the options of OpenOffice.org > either (like the ability to have page styles). > > > Then I found out that I can't use Open Office documents to send them > > to friends and teachers who have Microsoft Word because the file ends > > up as "corrupted" and cannot be opened with Microsoft Word. > > Umm, you really got it wrong here. OpenOffice.org can save files in Word > format - You only need to learn how (2 minutes tuition - or 1 polite > email to this list). > > What it does do as default is saves in the International Open ISO > standard ODF format[1]. The one being adopted by various governments > around the world[2]. Microsoft Word can actually open these files but > you have to download a third party extension to do it[3], because > Microsoft want to keep all their customers locked in[4] to their format > with the secret bits in it that only Word is meant to understand[5]. No > corruption here, just a lack of knowledge on your part. > > OpenOffice.org can even be made to save in .doc format by default. > > > Doesn't do me any good, so I bought Microsoft Office. > > > > Boy have you got egg on your face now. > > > Just thought I'd let ya know: your product sucks. > > Lets see: > > o You suggest we make it compatible with Microsoft Word - It can Open > and Save Word Docs... so it is compatible. tick! > > o You said the file format was corrupted - Microsoft don't want people > to use a format that isn't theirs, so Microsoft dont won't thier program > to Open or Save in an Internationally Standards accepted format. Word > can't open a perferctly good file that at least nine other programs > can[6]. Wheres the corruption there? > > o You paid really good money for a program that locks you into a system > that you have to keep paying for. All because you didn't ask for help > when you got it wrong. > > o And you reckon the free program that can do more than your Store > bought Word can, like Opening a simple file format, sucks. > > Go figure?!? > > > [1] http://en.wikipedia.org/wiki/OpenDocument > [2] http://en.wikipedia.org/wiki/OpenDocument_adoption > [3] http://www.sun.com/software/star/odf_plugin/index.jsp > [4] http://en.wikipedia.org/wiki/Vendor_lock-in > [5] http://en.wikipedia.org/wiki/Vendor_lock-in#Microsoft > [6] > http://en.wikipedia.org/wiki/OpenDocument_software_comparison#Word_Processor > s > > > > -- > Michael > > All shall be well, and all shall be well, and all manner of things shall > be well > > - Julian of Norwich 1342 - 1416 > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
