Graham Lauder wrote:
On Thursday 11 Nov 2010 09:47:40 Robert Derman wrote:
The real problem here is that there is no manual to read! I think that
its about time that the download package came with a good users manual
that explains where all the features and controls are, tells about all
the great features that it has that MS Office lacks, and has a section
that mentions things that people do with MS Office, and then tells you
how to do them with OOo.
MS even though they are the best known software vendor is often sorely
lacking in the area of user support particularly manuals, I remember
when MS-DOS came with a nice 1/2 inch thick manual, as did Win-95, today
Win-7 comes with at best a leaflet. One way for OOo to distinguish
itself would be to come with a good manual, especially a version
formatted for 8.5x11 so it could be printed out without the horrible
paper waste that comes with manuals formatted 5x7.
There are Manuals at documentation.openoffice.org and yea there could be an
easier way to get to them. Perhaps at install a prompt "Would you like to
download 'Getting started with OOo'? " during the install process or something
similar. Perhaps having the Getting Started manual as part of the download
that extracts next to the installer.
Cheers
GL
I visited that site, and the first problem, too much choice! It is
positively confusing, which manual should I download, should I download
all of them and then delete the ones that aren't helpful? I still say,
put a good all purpose beginners user manual right in the download
package in order to make it easy. Don't make newbies have to jump
through hoops!