Mary-Catherine, Even better -- here's a copy of a post I sent to the BlueDragon list a while ago:
--------------------- If you think that's customer service, try this. Last year on the Friday before the Christmas holiday, when everone in the world was taking the day off to be with their families, David and I discovered an obscure CFLOGIN syndication issue with BD 6.1 when using hardware load balancing on a cluster with syndicated session objects using ScaleOut StateServer. We debugged for a couple of hours, then called New Atlanta and told them that we really needed to solve this issue immediately. So what would you expect to happen? Vince himself comes out to *our* office with his laptop and the BD.NET source code, and we work together for a few hours to uncover the problem. It turns out that because we're always diligent about putting OUTPUT="No" in both the CFCOMPONENT and CFFUNCTION tags, this triggered an issue unique to our environment that he traced to a single line in the source code. So Vince corrects it, compiles us a special version, and everything works perfectly. Vince waited until everything worked before he went home to his family after 6:00 that night. And he was more than happy to do it. Some days later we came up against a second issue that also has affected clustered BD (and CF) apps: the fact that you can't have failover that honors authorization, because roles aren't syndicated between machines. So we were put in touch directly with the guy who was responsible for that part of the BD codebase, and we all worked out the design of the solution for how roles could be syndicated between machines in a cluster. 30 hours later, at about 2:15 AM, we got a fix emailed to us. And that is what made BD.NET the only CFML processor that handles the entire CFLOGIN framework across machines in a cluster with full failover. Well, you don't have to hit *me* in the head a third time... I resigned from Team Macromedia the following day, then David and I joined the BlueDragon Alliance. I can't tell you how good I feel about the level of service I get from New Atlanta. I am confident that the BD.NET solutions I deploy will just work, all the time. No server hangs from zero-byte mail spool files. No RegEx DoS attacks. No JVM Bind errors. No running out of database connections. It just works. And if it ever doesn't work -- even under the most exclusive and obscure conditions that might not affect others -- I get the best of the best handling it immediately. If the software industry had Marines, New Atlanta would be them. --------------------- Respectfully, Adam Phillip Churvis Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance Founding Committee Get advanced intensive Master-level training in C# & ASP.NET 2.0 for ColdFusion Developers at ProductivityEnhancement.com ----- Original Message ----- From: [EMAIL PROTECTED] To: [email protected] Sent: Monday, January 22, 2007 8:23 AM Subject: Re: [ACFUG Discuss] MySpace growth >>> New Atlanta's stellar performance in the areas of product quality and support? Or the reason why I quit Team Macromedia and went with the BlueDragon Alliance? Or the consistent differences in reliability and performance we've seen between ColdFusion and BD.NET? <<< Promise I am not trying to start a flame war, just the reason behind this move (I've probably read your posts, but don't remember them). >From your comments are you implying "screw Adobe because their product sucks; I hate them". And that you just like BD because you prefer their product (and the direction they are going), rather than Adobe/ Macromedia? People jump various ships all the time, but just wanting to know your 'why'. mcg Adam Churvis <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 01/19/2007 04:32 PM Please respond to [email protected] To [email protected] cc Subject Re: [ACFUG Discuss] MySpace growth Have you read any of my previous posts to various lists regarding New Atlanta's stellar performance in the areas of product quality and support? Or the reason why I quit Team Macromedia and went with the BlueDragon Alliance? Or the consistent differences in reliability and performance we've seen between ColdFusion and BD.NET? If not then take a look, or feel free to call me personally at 770-446-8866 and I'll be happy to share. Respectfully, Adam Phillip Churvis Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance Founding Committee Get advanced intensive Master-level training in C# & ASP.NET 2.0 for ColdFusion Developers at ProductivityEnhancement.com ----- Original Message ----- From: Teddy Payne To: [email protected] Sent: Friday, January 19, 2007 2:56 PM Subject: Re: [ACFUG Discuss] MySpace growth Adam, Thank you for the colorful commentation. Can you offer a more thoughtful and objective point of view that would not slander one side or the other and would avoid a flame war? I am sure our readers would be interested in the ramifications of enterprise business to business partnerships versus product bias. Teddy On 1/19/07, Adam Churvis <[EMAIL PROTECTED]> wrote: > I can only wish that one day that the two product will merge and > support one another... Oh, God, no no no NO NO NO NO!!!!!! Lord, I know I've done You wrong before. I know I've had my differences with You in the past and not done as You'd wished from time to time. And I'm deeply sorry, Lord, *deeply* sorry, if I've offended You in any way, and I thank You for showing me the Light. I know now that I should have never invented the Puppy Trebuchet, had them manufactured by child slave labor in China, and sold them at an obscene profit to the idle rich. I know that now, because You've showed me The Way. I know now, Dear Lord, that it is not right to initiate dozens of simultaneous office pools around Atlanta on which employee can give the boss Herpes the fastest, take "10% For The House," and use that money to finance underground "Free First Taste Of Crack Day" for middle schoolers. You've shown me that it's wrong. But Lord, if You have any mercy left in You for the wretch that is me... If You can forgive me just one more time... If You can do one thing for me, then please please *PLEASE* don't ever let Adobe get their hands on BlueDragon.NET, Lord, please. Please keep them apart, Dear Lord, so that the pristine nature of BlueDragon.NET is not sullied. So that it remains a shining beacon of CFML performance when loads get heavy. So that we, it's disciples, can hear The Voice Of Reason when we need support, and not have to wait for generations in hopeless bondage. So that freedom of choice may reign. Thank you, and Amen. Respectfully, Adam Phillip Churvis Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance Founding Committee Get advanced intensive Master-level training in C# & ASP.NET 2.0 for ColdFusion Developers at ProductivityEnhancement.com ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink ------------------------------------------------------------- -- <cf_payne /> Adobe Certified ColdFusion MX 7 Developer Atlanta CFUG (ACFUG): http://www.acfug.org n?N??沸y??fj???�s|??? ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
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