Hi :) +1 David's changes make it clearer. It didn't take much because the original was quite good.
The problem with asking for help is that while the question might seem obvious to the person asking there might be a large number of variables that they might be unaware of. Usually someone in the answering team will ask questions to find out precisely what is being asked. Hopefully they might be able to take a guess at an answer in the same email. At work one of my colleagues said his "computer was totally f@*$%^d". He asked me for help but wouldn't let me see or handle the machine and wouldn't answer any of my questions about it. This went on for about 2 days. When i finally managed to get him to answer about 3 simple questions i was able to fix it in 3 mouse-clicks taking about 1minute. The next time he told me his machine was completely dead he answered my 1st question a lot faster so instead of being down for 2 days he was back almost seemlessly. The 3rd time he just wanted me to watch while he fixed it himself. After that people stopped bothering to set his Windows to open with a single-click rather than a double-click. Much the same seemed to happen here. Quite a few people asked Andre specifically what the text was that he wanted proof-reading and where that text appears but all he did was keep repeating the links to the wiki-page that all looked perfect. As soon as we found out what text needed editing it was easy to help. The failure to help was not to do with the system nor the software used. Next time we have to deal with questions from devs we now know that it might help to find the bug-report / feature-request thread at freedesktop or where-ever. Regards from Tom :) ________________________________ From: David Nelson <[email protected]> To: [email protected] Sent: Sun, 3 July, 2011 8:43:37 Subject: Re: [libreoffice-documentation] Need HELP texts for changed feature Hi André, I went to the wiki page and did a couple of small edits on the tool tips there. I've replicated them here, too. 2011/7/2 André Schnabel <[email protected]>: > 1st: help for Tools - Options - Calc - View > > Suggested text for the drop down: > > Specifies how grid lines will be displayed. Default is to display grid > lines only on cells that do not have a background color. You may choose > to display grid lines also on cells with background color or hide them. > For printing, choose Format - Page - Sheet and mark the Grid check box. > > (The second sentence is a copy from current help and is still correct.) I'd suggest a couple of minor changes: "Specifies when grid lines will be displayed. Default is to display grid lines only on cells that do not have a background color. You can choose to also display grid lines on cells with background color, or to hide them. For printing, choose Format - Page - Sheet and mark the Grid check box." > 2nd: help on "Change Table Views" > > "Under the menu item Tools - Options - %PRODUCTNAME Calc go to the View > tab page. Choose to hide Grid lines from the drop-down. Confirm with OK." > > I just changed the current 2nd sentence "Unmark Grid lines." > > > btw.: This help item is incomplete, as we can hide grids per sheet view > toolbar. Can you write a suggested text here, so that we can review it? > 3rd: Enhanced tooltip > > Currently no enhanced tool tip is displayed for the checkbox as > respective help item has the wrong help-id. > It's easy to re-use halp text as suggested above, so I would use: > > "Specifies how grid lines will be displayed. Default is to display grid > lines only on cells that do not have a background color. You may choose > to display grid lines also on cells with background color or hide them." This one is in the wiki page, and I edited it there. "Specifies when grid lines will be displayed. Default is to display grid lines only on cells that do not have a background color. You can choose to also display grid lines on cells with background color, or to hide them." HTH, -- David Nelson -- Unsubscribe instructions: E-mail to [email protected] Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/documentation/ All messages sent to this list will be publicly archived and cannot be deleted -- Unsubscribe instructions: E-mail to [email protected] Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/documentation/ All messages sent to this list will be publicly archived and cannot be deleted
