Hi Tom, all,
On 06/02/2013 13:30, Tom Davies wrote:
> Hi :) Should we be making an effort to inform the translators teams
> that the Guides are more important to translate than the in-built
> help?

This is two different things. Also, in some countries, you can't deliver
a product without these help files.
Another thing, translation is not the same as localization. When you
translate the guides, you have all the context, it's a linear
translation. When you localize the help files or the product, you only
have strings, not related to each other because picked from different
files, without other context than the name of the file and your experience.
> 
> 
> While the in-built help is very handy and easy to access it's surely
> a problem that it's now nearly a decade out of date.  I'm sure a few
> features have changed or been added in that time!!  Doesn't the
> in-built help now mislead people into trying things the wrong way
> around.

It's not a decade out of date, not that much :) Some strings in the
dialog box that has been added are not commented, some dialogs (like on
Writer > Format > Title page) has no description associated, etc.
Collecting the part removed and added could be a first step.
> 
> 
> Generally on the Users List we have had quite a few people make
> fairly serious complaints about the in-built help but all of them
> have been turned around and made really happy by pointing them to the
> full guides.  Even people that grumbled about it being awkward to
> look-up info compared to using an in-built help system.

As said, the help doesn't explain how to use a feature, it describes it
and gives the purpose of the function. Some parts are more detailed, but
it's not the primary aim of a help file. The guides and the help are
complementary.
> 
> In the longer-term perhaps some current translators might be able to
> help this team update the in-built help?  Translators might know the
> process of how to update but may not have the skills with English.
> This team could help with the content.

In the future, the en_US help files will be ported for modification on
the wiki. That will really simplify the process to maintain it. But it's
in the future. For now, we need people able to deal with the files,
people able to understand a functionality before it's implemented,
people able to proof read and test.
> 
> In the shorter-term it might be easier to recruit more people into
> the translations teams if they are able to avoid Xml and focus on
> simply using simpler tools such as using LO itself on reasonably
> large documents.

Currently, it's not possible to avoid xml, the files are in .xhp forms,
so you have to deal with them.
As an example, I copy a part of the file commenting the numbering icon
---------------------
<section id="numerierungausschalten">
  <bookmark xml-lang="en-US" branch="hid/.uno:RemoveBullets"
id="bm_id4060128" localize="false"/><!-- HID added by script -->
<bookmark branch="hid/.uno:RemoveBullets" xml-lang="en-US"
id="bm_id3147170"/><paragraph id="hd_id3145822" role="heading" level="1"
oldref="1" l10n="U" xml-lang="en-US"><link
href="text/swriter/02/06040000.xhp" name="Numbering Off">Numbering
Off</link></paragraph>
  <paragraph l10n="U" role="paragraph" id="par_id3154505"
xml-lang="en-US" oldref="2"><ahelp hid=".uno:RemoveBullets"
visibility="visible">Turns off numbering or bullets in the current
paragraph or selected paragraphs.</ahelp></paragraph>
  </section>
---------------------------------------------------

All the information (well this one oldref="2" is deprecated) contained
in this piece will be needed to modify the file. Even if you work on
Writer environment, you'll need to know what are the section, paragraph,
localize, etc. tags for.

Kind regards
Sophie

-- 
Sophie Gautier <[email protected]>
Tel:+33683901545
Membership & Certification Committee Member - Co-founder
The Document Foundation

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