Hi :) I htought all the wiki and documentation used "CC-BY-SA 3.0" or earlier versions of the same license. I think copying from one to the other is fine. The trouble only starts when you try to delete stuff from any 1 place. Regards from Tom :)
>________________________________ > From: Marc Paré <[email protected]> >To: [email protected] >Sent: Sunday, 10 February 2013, 6:05 >Subject: [libreoffice-documentation] Re: Questions galore! > >Le 2013-02-09 17:00, Robinson Tryon a écrit : > >> >> When I first went to the odfauthors.org site, I thought that it was a >> site for end-users because of the highly-prominent links to books for >> sale, but now I believe that the website is largely focused on >> internal production. Perhaps there's something we can do to make >> things more clear to regular users as well as to our volunteer >> community. > >ODFAuthors have been partners with OOo and in particular with LibreOffice from >the very start. Jean Hollis Weber of ODFAuthors is one of our most prolific >contributors on the project, we also make use of ODFAuthor resources and >goodwill. I believe it is we who should be thankful for ODFAuthors helping us >out with the docs teams and resources. I doubt things would go as smoothly >without Jean and her team at ODFAuthors who work at quite high professional >standards. > >>> I am sorry if the "Get Help" FAQ move caused this headache. Let me know if >>> there has been a loss of some important information and I will make >>> arrangements to post it back onto the Ask.LibreOffice.org site for future >>> reference. >> >> Thanks. Is all of the content on that site available under a license >> compatible with that of the Ask site? (CC-BY-SA 3.0) If so, I can just >> copy-in anything I need from the cached copy up on Archive.org. > >As far as I can remember, all that same information is already up on the Ask >site. You just have to find it. No need to go to Archive.org. > > >>> IMO, most questions users ask on the Ask.LibreOffice.org site are probably >>> best answered there, and, IMO, I don't see a reason to work on any >>> user-related FAQ when the Ask.LibreOffice.org site is probably the best type >>> of solution for a good living/breathing FAQ site. >> >> Using the Ask site as the general FAQ as we go forward sounds like a >> solid plan to me. The FAQ on the wiki currently has some overlap with >> the Ask site: > https://wiki.documentfoundation.org/Faq >> >> What do you guys think about migrating questions from that FAQ to the >> Ask site? I'd be happy to shepherd that work, if that's amenable to >> you. > >I don't think this would be an acceptable option as the FAQ is, again, used in >large part for contributor work. IMO, there is nothing wrong with >overlapping/doubling or information as people tend to operate in different >ways; some like to get information from FAQ's, others from Ask sites, others >from mailing lists, others from forums ... IMO, it is up to the site >maintainers to triage the information appropriately so that it is factual (as >best as one can get) for their own particular user base. To me, it doesn't >sound like a good idea to remove a contributor tool for users when we are in >need of contributors. > >> >>> My question to you now is this; have the mods/admins discussed eliminating >>> duplicated questions on the Ask.LibreOffice.org site in order to make it >>> more effective? >> >> We've had some discussion, but we certainly need to have more! :-) >> >> On the Ask site mods have the ability to close questions as >> duplicates, and now that we've got a few more active mods, we're >> working on cleaning-up a large backlog of out-of-date and "abandoned" >> questions. Out of 3000 questions, about 1,500 are still open (i.e. >> they haven't been closed or resolved with a good answer). >> >> One of the best ways for us to improve the quality of the Ask site and >> to make it more effective is to improve the quality of the question >> titles. A title of "Form Scrambled" or "soffice.bin" is much less >> helpful than "Base: How can I make the fields on my contact management >> form save their position?" or "Why is Comodo antivirus giving me a >> CloudScanner.Trojan.Gen@2@1 alert for soffice.bin when I try to open >> LO 4.0.0.3?". For now, only mods and very-high-karma users can make >> these changes, so it'll take a little while to work through the site. >> >> I've been talking with Joel Madero and Joren De Cuyper (QA) about ways >> that we can improve communication between different groups of people. >> It's great to be able to ask the QA folks what they think should end >> up in the bugtracker and what they think should stay as a question on >> the Ask site, or coordinate on some other aspect of the project. I'd >> love to see similar collaboration/easy communication with other groups >> like the Documentation Team. A few ideas off the top of my head >> >> - When answering a Q, there should be a clear/easy way to ask the Doc >> Team where to find the latest documentation on a particular topic >> >> - If "How do I do X?" comes up and we don't have (can't find?) good >> docs on it, there should be an easy way to ping the Doc team about the >> need [File as an enhancement bug?] >> >> - The text of really good Answers should be fed back to the Doc team >> for inclusion in the next iteration of the documentation [Not sure if >> this should be a pull or a push action] > >This sounds more like a business model/plan where the people who work on the >project are considered employees and not volunteers. While this sounds like an >ideal plan, I would venture to guess that an organizational scheme of this >magnitude would not work. This would set up too many regulations rather than >opportunities to contribute. We are built on a meritocratic philosophy which >is why we have seen so much growth in our dev section -- this is what is so >attractive to our contributors. Unfortunately, our other contributor branches >have not been able to keep up to the pace. It is all up to us to trumpet the >values of our project and try to attract contributor in our branches. > >IMO, the quickest fix for the problem at hand is still the rationalization of >the Ask site, culling the question/answers that are on the database at the >present time ... I know it is a big job ... but regardless of any fix, you >will still have to do this. It also sounds like the Ask site should try to >involve more contributors on their site to help with responses to user >questions, have you tried to grow your contributor base by inviting regular >competent participants to join your ranks? > >IMO, the fact that there are different contributor FAQ's are fine, the user >FAQ is supposed to the the Ask site. And yes, unfortunately, there may be some >overlapping, but the quality of answers on the site still remains the >responsibility of the people behind the Ask site. > >Note that I am not annoyed with your questions nor with your suggestions. But, >it looks to me that you are looking for answers to the problems on the Ask >site in the wrong places. Once the Ask site is cleaned up, you may find that >most of the problems will have lessened. > >But, as we are following meritocratic philosophical values on the project, >there is nothing to stop you from organizing such a structure as you describe, >and, perhaps it may be adopted by the rest of us. Put in writing on a wiki for >people to read and if you find enough contributors to run it, then we may all >follow. It may work! > >> >> Again, thank you for the detailed answers. Please let me know about my >> questions/suggestions, and if you have any further suggestions about >> collaboration! >> >> Cheers, >> --Robinson 'qubit' Tryon >> > >Cheers, > >Marc > > >-- Marc Paré >[email protected] >http://www.parEntreprise.com >parEntreprise.com Supports OpenDocument Formats (ODF) >parEntreprise.com Supports http://www.LibreOffice.org > > >-- Unsubscribe instructions: E-mail to >[email protected] >Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette >List archive: http://listarchives.libreoffice.org/global/documentation/ >All messages sent to this list will be publicly archived and cannot be deleted > > > > -- Unsubscribe instructions: E-mail to [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/documentation/ All messages sent to this list will be publicly archived and cannot be deleted
