Hi Ralph
Lily uses the main PC which I also use on occasion when I'm doing
something on the Pc. I mainly use the laptop (as now) because it's more
'handy'.
As far as I can remember/know both machines are set up the same (setting
copied from LT to PC) will check later.
Difficulty at moment is some emails have got thro' but at least 2 others
we don't know.
Lily will ring one person tonight to check. I've just sent another to
the German person and asked her to send me a 'Got It' email so we know
she has it - awaiting reply which may possibly be on Monday.
It's a waiting game at moment; meanwhile I'm checking if the setup is
part of the problem, so far no difference in my setting as to what they
say I should have (correct servers & ports for in & out).
Print out of the 2 chats that I had, have info which I don't understand
and part of their suggestion looks/feels like a Sales pitch for £100+ by
using MS365 Email Essentials or 365 Email Plus. Not happy with that for
what we need.
Still investigating outcome.
Thanks
*C A Wills
***
On 23/08/2025 18:00, Ralph Corderoy wrote:
Hi Clive,
mainly on Lily's address’s
Could Lily's tablet or whatever be set up differently in some way which
no longer works? Double-check its configuration against a working
system?
Re reading the chat report it would appear that part of the problem is
that my Domain goes not have a 'Web site' set up, so cPanel is looking
at nothing except web emails address's? How does that work? Perhaps
that's the problem and 'all' I need to do is 'make' a web site?
I wouldn't have expected the lack of a web site to matter. So you do
have access to your account's cPanel? And in there you can see a whole
bunch of Email things to click?
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