(please keep replies on-list)

Do further checks:

1) is the file there? Does it contain data?
2) did you setup your web server in a way so that it can actually read
the file? If unsure, please document what you did, and how you tried to
verify that your setup was working.


On 31/08/12 21:37, c cc wrote:
> Tom,
> 
> Thanks for the explanation; however, I did enable" UserLog on" in
> dspam.conf, but it still does not work. Any idea? thanks!
> 
> 
> Charles
> 
> On Fri, Aug 31, 2012 at 1:58 PM, Tom Hendrikx <t...@whyscream.net> wrote:
>> Hi,
>>
>> historical data has no relaion with dspam_stats. The stats command uses
>> the processing engine numbers to return totals, these are always available.
>>
>> The webui uses a log file that is available only when you have enabled
>> "UserLog on" in dspam.conf. Then, to use the data in the logfile, you
>> must ensure that:
>>
>> - you login on the webui with the username that is the same as the
>> accountname in dspam, so the webui knows which dspam user to show.
>> - the web server, and the user it runs as, has read access to the actual
>> log file, which is available under dspam home directory (see Home
>> directive in dspam.conf)
>>
>> --
>> Tom
>>
>> On 31/08/12 19:36, c cc wrote:
>>> Hi, All:
>>>
>>> I am unable to retrieve any data from "history" or "analysis" via the
>>> Dspam WebUI; whenever I clicked on the "history" or "analysis" tab, I
>>> received the error below. However, I do get the statistics from the
>>> command line using dspam_stats though. Does anyone have any idea?
>>> Thanks!
>>>
>>>
>>> --------------------------------------------------------------------------------------------
>>>
>>> An Error Has Occured
>>>
>>> The following error occured while trying to process your request:
>>> No historical data is available.
>>>
>>> If this problem persists, please contact your administrator.
>>>
>>> ------------------------------------------------------------------------------
>>> Live Security Virtual Conference
>>> Exclusive live event will cover all the ways today's security and
>>> threat landscape has changed and how IT managers can respond. Discussions
>>> will include endpoint security, mobile security and the latest in malware
>>> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
>>> _______________________________________________
>>> Dspam-user mailing list
>>> Dspam-user@lists.sourceforge.net
>>> https://lists.sourceforge.net/lists/listinfo/dspam-user
>>
>>
>> ------------------------------------------------------------------------------
>> Live Security Virtual Conference
>> Exclusive live event will cover all the ways today's security and
>> threat landscape has changed and how IT managers can respond. Discussions
>> will include endpoint security, mobile security and the latest in malware
>> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
>> _______________________________________________
>> Dspam-user mailing list
>> Dspam-user@lists.sourceforge.net
>> https://lists.sourceforge.net/lists/listinfo/dspam-user


------------------------------------------------------------------------------
Live Security Virtual Conference
Exclusive live event will cover all the ways today's security and 
threat landscape has changed and how IT managers can respond. Discussions 
will include endpoint security, mobile security and the latest in malware 
threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/
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