somewhere near the temporal coordinates of 7/19/01 5:04 PM, the entity known
as Mark A. Kippert transmitted the following from [EMAIL PROTECTED]:
> What could be so unique about the Mac as to disqualify us from taking
> advantage of the cheaper rate? As Chuck said, PPP is a standard that's not
> specific to the Mac. What else could they be using?
Two things really.
First, these things usually come with highly customized versions of IE
and/or Netscape, which they claim you "need" to access their service. If
you've never seen these things, they're basically intended to serve as a
sort of Internet-for-idiots interface that just so happens to do everything
possible to direct you to the content they want you to access. Now, if they
happen to use Win-centric things when programming that interface page, then
they consider that they can't support Mac.
Second, they may not have anyone on staff who knows anything about the Mac
and so they can't claim to support the Mac if they can't answer any possibly
Mac-related questions.
But... as many have said, there are often ways around this. For one thing,
you could always borrows someone's WinTel machine for long enough to sign
up. After that, you just dial up w/ PPP and they'll never know the diff.
As an example of this sort of thing... My COMCAST@HOME cable access doesn't
"support" the use of IE. This is because when you access their default
page, they've got all sorts of Netscape-isms and most of the page simply
doesn't appear. Also, you're supposed to access the page by using the URL
(http://www/). The COMCAST server is supposed to intercept that and route
it to the default page. (A lot of workplaces use this behavior to permit
access to local intranets.) Unfortunately, IE expands it by adding www. to
the front and .com to the back, yielding (http://www.www.com/) and THERE'S
NO WAY TO STOP IE FROM DOING SO.
But... I loaded Netscape just so I could see their stupid page and decided
there's no need for that. So I just go ahead and use IE anyway.
So, after a long-winded reply... If you want to use it, go ahead and try.
Sounds like it won't cost you much if it doesn't work. The only thing you
need to remember is that if you have a problem that you know is on their
end, you'll have to probably be evasive about what machine you use. (Many
of these support folks will try to pin any problem on you, regardless of
what the real cause is...)
- Eric.
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