Sorry Chuck, as much as you'd like to think all Apple employees are up to productive activities, Kyle is right. As long as I've been aware of the existence of Service Source manuals (10 years now), I've only ever been able to access them sporadically as a 'member-of-the-public'. Apple does protect the service manuals *very seriously* and when they become aware of it _will_immediately_ shut down anyone who hosts SS files privately.
As a non-signer of the Apple non-disclosure agreement however, Apple's need to restrict access to these files means jacks**t to me. I have to say I've got a bug up my butt about it, and I'll do all I can to ensure SS files are known-about, and disseminated as widely as possible. A 'political' decision I suppose, set the knowledge free and all that sort of blather. What especially galls me is Apple's refusal to release manuals for product they no longer support, can anyone come up with a valid reason why that is so? I'm not sure if Kyle personally disapproves of the public having access to the repair manuals, but of course professionally he's obligated to discourage it. As for his reference to 'stolen backdoor links', anything anyone puts up on a publicly accessable server is fair game. Gamba rocks, in _my_ book! As for the DL problems folks had recently however, I think it was server problems or such, as I couldn't access even normally public areas at that time. And one more thing, not that I would know but I understand it's trivial to acquire the access info needed to enter the full AppleCare Service Source website, which I'm told has such very intriguing stuff as tech training, full CD images of software plus the Apple SW archive, service manuals, parts and price lists and much more. So I hear anyway . . . So DL away until Apple shuts it off, you may not get in again for a long time! : >) Dan K On 4/14/02 Kyle Hansen wrote: >Subject: [Duo2400] Re: Questions on 2400c - *service manual links* > > > >chuck goolsbee wrote: > >> >When will you people realize that Apple has people cruizing these >> >lists (no surprise since they are publicly archived) and shuts the >> >manual links down every time a post like this comes up. I used to >> >work at Apple. This is not a joke. Keep this stuff in private. >> >> I think your paranoia is invented. >> >> If this is such a big deal then why does Apple have them available >> *ever* on a public server? It would be trivial to protect them with a >> realm/user/passwd system ala Apple's old 'Support Professional' >> website. > >My paranoia is *not* invented. As an ex-Apple employee I can tell you >that Apple >takes their internal service manuals *very* seriously. Whenever they >start getting >large amounts of hits they modify the addresses and then pursue legal >action against >the downloaders of said manuals. They are *not* available on a public >server. >Ever. The links posted are stolen "backdoor" links that some people host >to point >you at the manuals. People like Gamba and Mike F. (Traffictrak.com) have >been busted >for posting these links. This is no joke. > >I *am* an Apple "Support Professional" and I get memo's from time to time >regarding >the links. Believe me if you want. If you don't then take your medicine >when you >get it. I have been using Mac's since 1986, and I have been an Apple >Certified >Technician (aka A.S.E.) since 1991. This is a recurring event. You must >be new to >it. > >-- Kyle H. Hansen >Apple Certified Technician >Apple Hardware Technician >Macintosh Server Administrator >www.frankenmac.com >[EMAIL PROTECTED] ---------- Duo/2400 List, The friendliest place on the Net! A listserv for users and fans of Mac subportables. FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> Be sure to visit Mac2400! <http://www.sineware.com/mac2400> To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> Need help from a real person? Try. <[EMAIL PROTECTED]> ---------- Dr. Bott | 10/100 Ethernet for your 2400 is finally here! MPC-100 | <http://www.drbott.com/prod/mpc100.html> RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com> Midwest Mac Parts ][ <http://www.midwestmac.com> After-market parts for Macs. ][ 888-356-1104 ][ MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879! Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
