You asked for it... Whilst doing Desktop Support... Lady complains (before 8am) that the color printer on the second floor isn't printing and the LCD panel is black... Go by there about 8:15ish, guy is there getting his printouts, ask him if it is working, he say's "working great!"... It just needed to be turned on...
Whilst doing Desktop Support... Manager type complains that the previous week, while he was out of town, someone installed a program and now his computer (PC) won't boot... Go up to the 'puter, hit the floppy eject button, press the space bar, and walk out saying "it's fixed"... Whilst doing Field Engineer crap... Desktop Support guy from *censored* swears up and down that the printer's broke, won't print shaded areas in the Excel spreadsheet properly... I check it out, printer works, other people who print to it print fine, lady with problem prints fine from other spreadsheets and applications just fine, but the 14MB spreadsheet that pulls data from three different databases and manipulates same data and has different shaded areas differentiating data types, prints with some shaded areas just blank with no text. Can "copy" and "paste" into another sheet, new sheet prints just fine... $25/hour for hardware repair, 3 hours playing with spreadsheets and drivers, because desktop support guy can't tell the difference between hardware failure and software failure... Whilst doing Field Engineer crap... Lady calls up, remanufactured toner cartridge dumping toner in her printer. I tell her to replace the toner cartridge (no charge). She says she can't afford another toner cartridge, just come out and fix it. I tell her that I'll just replace the toner cartridge. And charge her more for the toner cartridge I put in than Office Despot will, plus charge her $75/hour labor plus $35 trip charge. She keeps calling back for two weeks asking me to fix her toner cartridge, and every time I say the same thing. Finally she stops calling, I call her, and she says she replaced the toner cartridge and everything is fine now... These really happened to me... I could tell you lots more... Doign computer support reminds me almost every day "never underestimate the power of human stupidity"... TTFN Andy-roo > -----Original Message----- > From: Duo/2400 List > [mailto:[EMAIL PROTECTED]]On Behalf > Of [EMAIL PROTECTED] > Subject: [Duo2400] Re: Bonehead award > > Good Stuff!!! > > Keep them coming! > > Yours sincerely, > > John Davis ---------- Duo/2400 List, The friendliest place on the Net! A listserv for users and fans of Mac subportables. FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> Be sure to visit Mac2400! <http://www.sineware.com/mac2400> To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> Need help from a real person? Try. <[EMAIL PROTECTED]> ---------- Dr. Bott | 10/100 Ethernet for your 2400 is finally here! MPC-100 | <http://www.drbott.com/prod/mpc100.html> RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com> Midwest Mac Parts ][ <http://www.midwestmac.com> After-market parts for Macs. ][ 888-356-1104 ][ MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879! Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
