1.3.12-k from net-next devel does not help either ;-(

Should we open an intel support ticket? We really need a solution.

Stefan

Am 12.08.2015 um 10:29 schrieb Stefan Priebe - Profihost AG:
> Might this be a memory allocation problem? It happens only after some
> hours running and when the whole memory is filled with linux fs cache.
> 
> Is the i40e driver using kmalloc or vmalloc?
> 
> Stefan
> Am 11.08.2015 um 06:03 schrieb Stefan Priebe:
>> One more thing to note. It mostly happens after around 8-24 hours and i
>> could stop it again by rebooting the system/server. (can't prove it)
>>
>> Stefan
>> Am 06.08.2015 um 22:59 schrieb Rose, Gregory V:
>>> Thanks Stefan.  I think for now you've given us enough data to go on -
>>> I've got some research to do and then I'll get back to you.
>>>
>>> - Greg
>>>
>>>> -----Original Message-----
>>>> From: Stefan Priebe - Profihost AG [mailto:s.pri...@profihost.ag]
>>>> Sent: Wednesday, August 05, 2015 11:32 PM
>>>> To: Rose, Gregory V; e1000-devel@lists.sourceforge.net
>>>> Subject: Re: [E1000-devel] dropped rx with i40e
>>>>
>>>> Am 06.08.2015 um 00:22 schrieb Rose, Gregory V:
>>>>> Stefan,
>>>>>
>>>>> Could you please send me the output of 'ethtool' and 'ethtool -i' for
>>>> each i40e interface that is experiencing the dropped packets issue?
>>>>
>>>> These are around 100 cards. So i won't post the output for all of them.
>>>> As they're all using the same driver and the same firmware - we updated
>>>> all of them i hope it's ok to post the output only from one of them.
>>>>
>>>> # ethtool eth2
>>>> Settings for eth2:
>>>>          Supported ports: [ FIBRE ]
>>>>          Supported link modes:   10000baseT/Full
>>>>          Supported pause frame use: Symmetric
>>>>          Supports auto-negotiation: No
>>>>          Advertised link modes:  Not reported
>>>>          Advertised pause frame use: No
>>>>          Advertised auto-negotiation: No
>>>>          Speed: 10000Mb/s
>>>>          Duplex: Full
>>>>          Port: Direct Attach Copper
>>>>          PHYAD: 0
>>>>          Transceiver: external
>>>>          Auto-negotiation: off
>>>>          Supports Wake-on: g
>>>>          Wake-on: d
>>>>          Current message level: 0x0000000f (15)
>>>>                                 drv probe link timer
>>>>          Link detected: yes
>>>> # ethtool -i eth2
>>>> driver: i40e
>>>> version: 1.3.4-k
>>>> firmware-version: f4.33.31377 a1.2 n4.42 e191b
>>>> bus-info: 0000:03:00.0
>>>> supports-statistics: yes
>>>> supports-test: yes
>>>> supports-eeprom-access: yes
>>>> supports-register-dump: yes
>>>> supports-priv-flags: yes
>>>>
>>>>>   Also, the system log might help also - dmesg can get that.  That'll
>>>> give me something to look at.
>>>>
>>>> As this one is pretty long. i pasted dmesg to pastebin:
>>>> http://pastebin.com/raw.php?i=7Tjp3eDT
>>>>
>>>>> By the way, have you tried using ethtool to turn adaptive RX and TX off
>>>> using ethtool to see if that has any impact on the dropped packets?
>>>>
>>>> I tested this one:
>>>> ethtool -C eth3 adaptive-rx off adaptive-tx off rx-usecs 2 tx-usecs 0
>>>>
>>>> but it has not helped. Still dropped rx packets. While a 2nd system
>>>> receiving the same load using ixgbe has no dropped packets.
>>>>
>>>>> That might be an easy test to run.
>>>>
>>>> Thanks!
>>>>
>>>> Greets,
>>>> Stefan
>>>>
>>>>
>>>>> Thanks,
>>>>>
>>>>> - Greg
>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Stefan Priebe [mailto:s.pri...@profihost.ag]
>>>>>> Sent: Wednesday, August 05, 2015 11:14 AM
>>>>>> To: e1000-devel@lists.sourceforge.net
>>>>>> Subject: Re: [E1000-devel] dropped rx with i40e
>>>>>>
>>>>>>
>>>>>> Something i've noticed:
>>>>>> ixgbe:
>>>>>> Adaptive RX: off  TX: off
>>>>>> rx-usecs: 1
>>>>>> tx-usecs: 0
>>>>>>
>>>>>> i40e:
>>>>>> Adaptive RX: on  TX: on
>>>>>> rx-usecs: 62
>>>>>> tx-usecs: 122
>>>>>>
>>>>>> Stefan
>>>>>>
>>>>>> Am 05.08.2015 um 09:02 schrieb Stefan Priebe - Profihost AG:
>>>>>>> Hello list,
>>>>>>>
>>>>>>> we're using the intel X520 cards with the ixgbe driver since a long
>>>>>>> time for our cloud infrastructure. We never had a problem with
>>>>>>> dropped packets and everything was always fine.
>>>>>>>
>>>>>>> Since a year we started switching to the X710 cards as they're
>>>>>>> better regarding their specs (lower power consumption, lower
>>>>>>> latency, better price).
>>>>>>>
>>>>>>> We've around 100 X710 cards running now and we had a lot of trouble
>>>>>>> with them. Back in 2014 there were a firmware bug, then there were
>>>>>>> driver problems with bonding and so on.
>>>>>>>
>>>>>>> Now we have detected a new problem! We're seeing a lot of rx_dropped
>>>>>>> packets on all X710 cards while all ixgbe based cards are working
>>>> fine.
>>>>>>>
>>>>>>> I've tested the 1.2.48 driver als also the latest 1.3.4-k driver
>>>>>>> from 4.2-rc5.
>>>>>>>
>>>>>>> Can anybody help?
>>>>>>>
>>>>>>> Greets,
>>>>>>> Stefan
>>>>>>>
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>> -----
>>>>>> ----
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>>>>>> E1000-devel@lists.sourceforge.net
>>>>>> https://lists.sourceforge.net/lists/listinfo/e1000-devel
>>>>>> To learn more about Intel® Ethernet, visit
>>>>>> http://communities.intel.com/community/wired

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