All:
Our normal process is to send the 810's the same day we ship the merchandise
to a partner. I had a partner call me today and tell me that I have to hold
the invoice and transmit it when the merchandise is received at their DC.
When I asked how I would know when it was received, they said to transmit it
after the number of days travel time. Example: shipped on 1-15 to arrive
1-18, so I have to send the invoice on 1-18.
They said their system won't process any EDI invoices received prior to the
merchandise being received at their warehouse.
This is the first time I've run into this situation. It means that we have
to hold the invoice and remember to send it 3 to 4 days later. Of course if
we don't EDI the invoice, we get fined.
Is this something anyone else has handled or heard of?
TIA,
Bob Scheuermann
EDI Manager
The Mentholatum Co., Inc.
707 Sterling Drive
Orchard Park, NY 14127
716.677.2500 ext. 1519
716.674.3696 fax
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