We have two trading partners that manage their own VAN. One is a bank and
the other is a large retailer with the initials WM. One of them also only
supports Bysnc communications so we have had to directly connect with them
to do exchanges. I think in the EDI world you need to expect to be able to
do it all.

-----Original Message-----
From: Jack Winkle [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 17, 2001 1:32 PM
To: [EMAIL PROTECTED]
Subject: TP not allowing VAN interconnects?


We have a trading partner that will not allow their VAN to do an
interconnect to our VAN. The only reason they state is that it
would cost them money. We have repeatedly and clearly said
that we would be happy to reimburse them for the $25 charge.
They just say they can not do it - lump it. Typical 800 lb gorilla
attitude.

This seems like a bad business decision on their part. Do
any of you know any good reason(s) they would choose this
policy?

In the mean time we have established a mailbox with their VAN,
Advantis. So it cost's us more than the interconnect would.
If the trading partner was not a needed book distributor for us
I would heartily recommend we drop them. I personally think
they are some combination of stupid, short sighted, and arrogant.
I am more than willing to be enlightened and retract my judgements.

Thank you,
Jack
[EMAIL PROTECTED]
707-829-0515 x767

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