While this is not all that common, it happens, and if the TP is a customer,
when then you are out of luck. While we all like to think that using EDI
standardized some part of our operations, the truth is, the customer still
calls the shots in EDI or any other business process. I'd just do what you
need to do to make them happy and worry about something you really CAN
control..... like who is going to win the Super Bowl.. :)
cjg
Carl J. Galgano
EDI Consulting Services, Inc.
540 Powder Springs Street, Suite C19
Marietta, GA 30064
(770) 422-2995 - voice
(419) 730-8212 - fax
mailto:[EMAIL PROTECTED]
http://www.ediconsulting.com
AS400 EDI, Networking, E-Commerce and Communications Consulting and
Implementation
http://www.icecreamovernight.com
Premium Ice Cream Brands shipped Overnight
"You ain't gonna learn what you don't want to know" - rw
-----Original Message-----
From: Electronic Data Interchange Issues
[mailto:[EMAIL PROTECTED]]On Behalf Of Jack Winkle
Sent: Wednesday, January 17, 2001 4:32 PM
To: [EMAIL PROTECTED]
Subject: TP not allowing VAN interconnects?
We have a trading partner that will not allow their VAN to do an
interconnect to our VAN. The only reason they state is that it
would cost them money. We have repeatedly and clearly said
that we would be happy to reimburse them for the $25 charge.
They just say they can not do it - lump it. Typical 800 lb gorilla
attitude.
This seems like a bad business decision on their part. Do
any of you know any good reason(s) they would choose this
policy?
In the mean time we have established a mailbox with their VAN,
Advantis. So it cost's us more than the interconnect would.
If the trading partner was not a needed book distributor for us
I would heartily recommend we drop them. I personally think
they are some combination of stupid, short sighted, and arrogant.
I am more than willing to be enlightened and retract my judgements.
Thank you,
Jack
[EMAIL PROTECTED]
707-829-0515 x767
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