Peregrine's web site for customer self-service; example: logging a case for
assistance.
This morning; I wanted to review any "history" (entries made by Peregrine)
updates to an
open item, I logged with Peregrine, a few days ago. Lo and behold, the
case no longer
exists! Has anyone else noticed this. In fact, when selecting to view all
open cases,
(cases opened by me), all I get are my "closed" cases.
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