Quoted text is from
<[EMAIL PROTECTED]>, by Anne Williams
<[EMAIL PROTECTED]>
>I wanted to get a quick response about how best to deal with contracted
>EDI folks who obviously either have not done much EDI or are not
>skilled at it but try to bluff their way through & send many tests
>through that are not even attempting to be close to the spec's or even
>pass X12 validation.
>
>I have asked several times to not have the person send me bad data, but
>to ask questions. When the questions come they are not specific like in
>what Segment.
>
>Any ideas to make this less painful for me?
There are medications, both legal and illegal, which could be helpful to
you. Otherwise you either have to remove the problem, by a program of
education for the personnel involved, or remove yourself from the
problem by setting yourself up as a second or third tier reference. Had
you considered outsourcing your support functions?
Regards
Chris
--
Chris Johnson mobile:+44 (0)7785 302122
EDIMatrix Ltd work: 0845 126 0680 or +44 20 8559 2454
fax: +44 (0)20 8559 2497
EDI website http://www.edimatrix.co.uk
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