A few years ago I was an engineer for a company called Intertrade
Systems which was developing an internet based VAN for the food and
beverage industry (Intertrade is a different company now). At the
time the holy grail of problems for the food and beverage industry was
the fax order problem. According to one of our customers, the cost of
manual order processing for small customers often exceeded the profit
on the sale.
I'm now an MBA student at Golden Gate University and I'm working on a
marketing plan for a solution to this problem based on some ideas I
had while working at Intertrade. I need to catch up with the industry
changes since I left Intertrade 4 years ago and I would appreciate any
info you could give me.
Have any new solutions to this problem emerged in the last 4 years?
Did XML or any of the other new technologies ever live up to the hype?
Has anyone persuaded their customers to use a web interface and accept
double data entry?
Thanks,
- Mark Kromer [EMAIL PROTECTED]
Have any non-technical solutions like outsourcing order entry to India
or elsewhere solved the problem?
.
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