We're not GXS customers but you'd think they'd have *someone* on this list monitoring. Based on this as well as other issues this group has raised, I think I'm going to tell the next GXS rep who calls not to bother.
Thanks for the information Charlotte Sigmann This e-mail message is intended only for the addressee(s) and contains information that may be confidential and/or privileged material. If you are not the intended recipient please notify the sender by reply e-mail immediately. Use, disclosure or reproduction of any information in this e-mail by anyone other than the intended recipient(s) is strictly prohibited. ________________________________ From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Samantha Scott Sent: Monday, February 26, 2007 3:31 PM To: Thomas Seay Cc: [email protected] Subject: Re: [EDI-L] GXS DOWN????? That would be doing them a tremendous favor. I prefer to vote with my wallet, or in this case my departmental budget On 2/26/07, Thomas Seay <[EMAIL PROTECTED] <mailto:entheogens%40yahoo.com> > wrote: > > I think those of you who have experienced this problem > should convene on-line, draft a petiton and confront > GXS. Basically somebody is lying over at GXS and you > need to call them on their shit. Also such a petition > might help you convince your management to dump these > bums once and for all. > > -Thomas > --- Samantha Scott <[EMAIL PROTECTED] <mailto:mossmuncher%40gmail.com> <mossmuncher%40gmail.com>> > wrote: > > > I second Travis. We could not access their FTP > > servers which meant that > > even our data destined for another GXS partner did > > not make it. > > > > On 2/26/07, Travis Truax > > <[EMAIL PROTECTED] <mailto:travis.truax%40hannascandles.com> <travis.truax%40hannascandles.com>> > wrote: > > > > > > That's absolutely false. Our com logs show > > errors just accessing their > > > ftp > > > servers. > > > > > > Travis- > > > > > > -----Original Message----- > > > From: Nancy Plume [mailto:[EMAIL PROTECTED] <mailto:nplume%40wfubmc.edu> <nplume%40wfubmc.edu> > > <nplume%40wfubmc.edu>] > > > Sent: Monday, February 26, 2007 12:20 PM > > > To: Steve Moses; [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > We are trying to sort this all out. From what I > > was informed, GXS has > > > several servers, the one that did interconnects to > > other VANS was down. > > > So if you were going from GXS to customer/vendor, > > you were ok, but if > > > you had to interconnect with another VAN you had > > failure. We had failure > > > and not a word from anyone!! Did anyone else get > > this info? They say > > > that they do send out notifications but only to > > clients ... so what if > > > you are a customer of a client?? How do we find > > out? > > > > > > ________________________________ > > > > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> [mailto: > > > [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> <EDI-L%40yahoogroup > s.com>] > > On Behalf Of > > > Steve Moses > > > Sent: Monday, February 26, 2007 12:53 PM > > > To: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > I did get the official statement from GXS > > regarding the outage. I will > > > forward or post if you wish. GSX is indicating > > that if you were with > > > their new data center (transitions in process but > > supposedly 600 already > > > transitioned), you would not have had an issue. > > Interestingly, I did > > > not see any posts from a single GSX customer > > indicating they remained > > > operational. I am now attempting to determine the > > validity of the > > > statement. > > > > > > So are there any GXS VAN customers that DID remain > > up ? > > > > > > Steve Moses > > > Systems Analyst > > > Iomega Corp. > > > (303) 681-2593 > > > > > > _____ > > > > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > > ] On > > > Behalf Of > > > Scott Franklin (DFW) > > > Sent: Thursday, February 22, 2007 7:23 AM > > > To: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> > > <mailto:EDI-L%40yahoogroups.com> > > > > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > I simply emailed them and asked to be put on their > > notification list > > > anytime a broadcast message is sent such as system > > down or upcoming > > > system maintenance planned outages. > > > > > > It took much less time than deleting the "GXS is > > the devil" horde of > > > emails. > > > > > > -----Original Message----- > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> ] On > > > Behalf Of Nancy Plume > > > Sent: Thursday, February 22, 2007 8:10 AM > > > To: Scott Franklin (DFW); [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > How did you get on the list and do you have to pay > > to get these > > > emails? > > > > > > ________________________________ > > > > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> ] On > > > Behalf Of > > > Scott Franklin (DFW) > > > Sent: Thursday, February 22, 2007 9:03 AM > > > To: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > We received a total of 15 emails from GXS > > yesterday in regards > > > to the > > > outage. > > > > > > -----Original Message----- > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> ] On > > > Behalf Of Nancy Plume > > > Sent: Thursday, February 22, 2007 6:34 AM > > > To: [email protected] <mailto:edi-l%40yahoogroups.com> <edi-l%40yahoogroups.com> > > <edi-l%40yahoogroups.com> <mailto:edi- > > > l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > Subject: RE: [EDI-L] GXS DOWN????? > > > > > > Technology does have its ups and downs, but why > > not notify your > > > customers when you go down????? I have used the > > Sterling > > > Commerce VAN > > > for over 10 years and they are good at letting you > > know when > > > they are > > > doing updates, when they are refreshing or having > > to shut down > > > for > > > patches at nite. Then they even send out emails to > > let you know > > > when it > > > is back up. We have not had services go down > > during production > > > hours > > > ever that I can remember. They "take care of their > > customers." > > > We send out PO's to our VAN they go to GXS to our > > vendor and > > > ..... > > > ??????? We had 17 orders that ?????? did they get > > them? Why > > > can't GXS > > > inform their customers when they go down???? Just > > a simple > > > request > > > .... oh and they want to get paid for their > > inability to keep > > > their > > > system running??? > > > > > > ________________________________ > > > > > > From: [email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > [mailto:[email protected] <mailto:EDI-L%40yahoogroups.com> <EDI-L%40yahoogroups.com> > > <EDI-L%40yahoogroups.com> <mailto:EDI- > > > L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> > > > <mailto:EDI-L%40yahoogroups.com> ] On > > > Behalf Of > > > Thomas Seay > > > Sent: Wednesday, February 21, 2007 1:39 PM > > > To: [email protected] <mailto:edi-l%40yahoogroups.com> <edi-l%40yahoogroups.com> > > <edi-l%40yahoogroups.com> <mailto:edi- > > > l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > <mailto:edi-l%40yahoogroups.com> > > > Subject: Re: [EDI-L] GXS DOWN????? 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