On Tue, 6 Nov 2007, jgarniss wrote:

> With the exception of Art Douglas (with all due respect to you Art ;) )
> who has had experience with the Softshare VAN? Can you give me the
> pluses and the minuses using it?

We've been on the VAN for a couple years now, having moved from Sterling 
and before that, Harbinger (or whatever the name de jour is).

As I think Art has mentioned, the Softshare prices are very reasonable, I 
dont recall the specifics, but it was quite a bit less than the prices 
from Sterling.  The pricing is also straightforward, but you probably 
really want to get the prices on the discount bundles, rather than the 
posted prices.

We're using sFTP for the transport protocol. There has never been any 
noticable downtime.  While there are occaisonal FTP polls that dont 
connect, the next poll will work. I figure that is just part of running 
over the public Internet. None of our trading partners are on the 
Softshare VAN, so everything is an interconnect. That hasnt been a problem 
at all.

The mailbox management interface is OK. It is not as pretty as Sterling's. 
One change that I would really like to see is they currently show all the 
transaction times in UTC time. I would *love* to be able to set a user 
time zone for display.

I think the bottom line is that it works well with minimal hassle at a 
reasonable price.


Joe Matuscak
Rohrer Corporation
717 Seville Road
Wadsworth, Ohio 44281
(330)335-1541
[EMAIL PROTECTED]



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