That's correct, and that's what Home Depot is! They are the buyer and they demand that a 997 be sent back with in a specific amount of time. I have the specs on it, but can't lay my hands on them right now. But Home Depot is one of the most demanding about testing and certification outside of Toyota that I have seen. There may be others, but I haven't had the privilege of dealing with them as yet. BTW, Craig, I thought it was the Automotive that was the 800 lb. Gorillas! :) On the other hand, we depend on the 997 to know if an ASN was received in a timely fashion, specifically for those who set fines on late ASN's, like Chrysler.
Dave Records On Sep 16, 2008, at 12:01 PM, Craig Dunham wrote: > Hmmm... This has been one that has always bugged Me... But, as the > retailer - as the hub - I get to call the shots on how soon I expect > an ASN in return... > > But I do still, from time to time, get notices from a vendor - or, > more interestingly, from a 3rd party provider - looking for an ASN > in "RIGHT NOW" kind of a time frame. I then just reply back - > politely, of course - that My normal turn-around time for the FA for > an inbound document can be a day. I run 3 automatic send/receives > per day. So during that time, any FAs fro the previous few hours > will then go out - at 6:30 AM, 2:30 PM and 4:20PM - Pacific time - 7 > days a week. > > Never hear anything back from them about it, either... > > Just remember - to you suppliers and vendors out there (or the > consultants that work for them!) - it's the customer (Me, the > retailer or buyer of your product!) that sets the rule when it comes > to EDI... > > Craig Dunham > EDI Coordinator > at an 800LB Gorilla retailer/hub! > > --- In [email protected], "Samantha Scott" <[EMAIL PROTECTED]> > wrote: > > > Yep, you have to consider your audience. We expect 997's to ASN's > > in 4 hours. At 9pm on Friday Saturday and Sunday I send myself a > > report at my home email to see if there are any overdue ASN's. If > > its one of the big box customers who, like us, run lights out and > > always send me that 997 in 4 hours ...I look into it because that > > may indicate a larger issue. If its one of the auto supply stores > > or smaller chains, I let it ride until Monday morning. Some of > > them have big IT depts but they run the 997 job once a day or they > > don't schedule anything on weekends when no one is there to > > respond if it ends abnormally. > > On Mon, Sep 15, 2008 at 11:48 AM, Earl Wertheimer <[EMAIL PROTECTED]> wrote: > > > Sometimes this EDI business gets to be a bit absurd, and seeing > > that it's Monday morning, I thought I would brighten up the rest > > of your week... > > > > One of my clients emailed me, saying that they have received > > multiple (3) late 997 notifications from Home Depot. > > > > "Please acknowledge by September 13, 2008 07:29:34 AM EDT. If > > you are unable to acknowledge these transactions by the required > > time, notify your EDI Production Support contact or call the EDI > > Hotline at (770) 433-8211 Extension 10036." > > > > A quick reading of the email reveals the following: > > Time Sent: September 12, 2008 04:32:15 PM EDT > > Hours Late: 14 > > > > Most of my clients are SMBs (Small Medium size Businesses) and run > > their EDI operations during regular office hours. This one does a > > large volume of traffic using the Easylink VAN (as compared to > > AS2). > > > > So, Home Depot is expecting a 997 within about 14 hours for a > > transmission sent on Friday afternoon at 4:32 PM. > > > > Saturday morning?????? > > > > WTF? I don't even know where to start... > > > > Are they _that_ stupid? > > Is this a new chargeback initiative? > > Is it a different day or timezone in Mumbai? > > Do they _really_ want us to automate the sending/receiving so that > 997s get > > returned within 14 hours? > > > > I'll let you know what we find... > > > > Earl Wertheimer > > [EMAIL PROTECTED] > > http://www.spe-edi.com > > > [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
