Hi All -

There is another phenomenon happening with outsourcing.  For example, 
the prestigious Stanford University's Global Supply Chain Management 
Forum has just published a paper in October 2007 called "Driving 
Business Value Through B2B Outsourcing Improving Business Performance, 
Trading Partner Satisfaction, and B2B Capabilities" by Barchi Gillai et 
al.   The study was funded by GXS and the participating companies were 
supplied by GXS.  The paper documents that companies achieve 250% return 
by outsourcing because of " higher B2B technical capabilities (83 
percent), reduction in spending on IT infrastructure: hardware, 
software.... (25-46%), reduction in redundant/overlapping B2B platforms 
(33%)."  

So business and IT executives are being taught that this is the way to 
go.  When they hire my services they are outsourcing, & I hope that they 
are receiving this 250% return.   Unfortunately, the paper did a poor 
job (in my opinion) of addressing the ugly underbelly of outsourcing 
that we see on this list; and I see when Silicon Valley scammers  hire 
"talent" such as M. Rdhaprakasam;  and then contact me to help train 
their personnel and mop up the mess.  (I reject these offers). Many 
vendors are adding B2B outsourcing to their list of capabilities, but 
often have no criteria for judging whether the "talent" they are hiring 
know EDI, Gentran (or whatever middleware), have the ability to write 
above a 3rd grade level or communicate in a professional manner.    
Maybe the poster was a bored Stanford (or other) student, but in recent 
years -- in my opinion -- the quality of some B2B "talent" at big name 
high-tech companies has deteriorated, not blossomed that this article 
indicates.  The hiring company requires expertise, management and audit 
capability to determine if the new "talent" is knowledgeable, performing 
efficiently and professionally.  

Recently, I was working with a huge high-tech company that historically 
had a world-class EDI/B2B group. The old team was gutted & the new 
"talents" I was working with were not even familiar with "SCAC" codes 
although we were implementing global ASN's.   They said we had to use 
their client's internal codes as their client did not support SCAC 
codes.  (I have previous ASN's on file from this company with SCAC 
codes.).  OK.  What are your internal codes?   I didn't hear from them 
for 6 weeks.   Guess they never did figure it out as they finally said 
to hard code one SCAC code in the map.  UGH!.  We were ready to move 
into production, but there was one small problem they couldn't figure 
out how to fix on their end. (Our ASN was fine & their business folks 
said they had never seen the problem surface on the email forms in 10 
years).   They clearly didn't understand how to make a small mapping 
change.   That must be another team of "experts".  I was finally off the 
project & so were they.   Later another team had to pick it up & finally 
implement.   I'm hard pressed to understand how this contributes to a 
higher ROI (but my MBA is from Michigan).   I later heard the huge 
high-tech customer fired their outsourcing team and recreated an inhouse 
team.  So not all is happy in outsourcing land. 

Susan Stecklair


Leah Halpin wrote:
>
> Just curious, why are you being asked to do a job you're completely 
> unqualified for?
>
> Leah
>
> ________________________________
> From: Emmanuel Hadzipetros <[email protected] 
> <mailto:ehadzipetros%40hotmail.com>>
> To: Nancy Plume <[email protected] <mailto:nplume%40wfubmc.edu>>; 
> rdhaprakasam2003 <[email protected] 
> <mailto:rdhaprakasam%40gmail.com>>; [email protected] 
> <mailto:EDI-L%40yahoogroups.com>
> Sent: Wednesday, January 21, 2009 11:15:34 AM
> Subject: RE: [EDI-L] Check list for EDI daily monitoring
>
> Right on . there are no short-cuts to learning anything, let alone 
> something
> as complex and mission-critical as EDI.
>
> Begin at the beginning and invest the time, the resources, the 
> intelligence
> and . the initiative . to learn and gain experience.
>
> From: ed...@yahoogroups. com [mailto:ed...@yahoogroups. com] On Behalf Of
> Nancy Plume
> Sent: Wednesday, January 21, 2009 7:09 AM
> To: rdhaprakasam2003; ed...@yahoogroups. com
> Subject: RE: [EDI-L] Check list for EDI daily monitoring
>
> Google it!
>
> ____________ _________ _________ __
>
> From: ed...@yahoogroups. com <mailto:EDI- L%40yahoogroups. com>
> [mailto:ed...@yahoogroups. com <mailto:EDI- L%40yahoogroups. com> ] On 
> Behalf
> Of
> Chris Cancilla
> Sent: Wednesday, January 21, 2009 10:06 AM
> To: 'rdhaprakasam2003' ; ed...@yahoogroups. com
> <mailto:EDI- L%40yahoogroups. com>
> Subject: RE: [EDI-L] Check list for EDI daily monitoring
>
> There is no way you can learn EDI, GENTRAN, or any other application in
> "only very less time".
>
> I have been doing EDI for more than 13 years and I learn something new
> every
> day...
>
> EDI - real EDI - is an art. Mapping is a skill that is learned and the
> really good mappers are artists in mapping.
>
> So, good luck!
>
> ____________ _________ _________ _________ _______
>
> Christopher E. Cancilla
>
> From: ed...@yahoogroups. com <mailto:EDI- L%40yahoogroups. com>
> <mailto:EDI- L%40yahoogroups. com>
> [mailto:ed...@yahoogroups. com <mailto:EDI- L%40yahoogroups. com>
> <mailto:EDI- L%40yahoogroups. com> ] On
> Behalf Of
> rdhaprakasam2003
> Sent: Friday, January 16, 2009 2:28 PM
> To: ed...@yahoogroups. com <mailto:EDI- L%40yahoogroups. com>
> <mailto:EDI- L%40yahoogroups. com>
> Subject: [EDI-L] Check list for EDI daily monitoring
>
> hi folks,
> i am new to EDI[GENTRAN] ...I don`t know even what is EDI
> & GENTRAN... I have to learn EDI ,GENTRAN ASAP.I have only very less
> time to learn. can anyone please send me the basics of EDI and
> GENTRAN.at least i could come to know what it is and what it does
>
> Also i have to prepare for check list in EXCEL in for
> daily monitor process[8 time/day].. does anyone give me an idea to
> prepare .. but it should contain only one page ..
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>  


-- 

/           Excellence in eCommerce Integration and Products since 1993/

Regards,

Susan Stecklair, MBA  
President
*Phone:  * 408.996.7492           web:   www.ecommerce-inc.com 
<http://www.ecommerce-inc.com>


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