Darcy, I have to agree with Leah here and actually unless your service is targeting a very small volume EDI shop or business, I don't know any larger business where that the level of monitoring would be sufficient.
Also while your cost appears to be inexpensive, the cost of not meeting a customer's expectation either by receiving an 850 late or even worse, finding out an 856 was not sent out 24 hours later, would spell significant ramifications much greater than the $115 being charged for the domestic service (can you say CHARGEBACKS). Even in a small business, doing very small volume, it's not a very sound business practice to only check on either 850's or 856's once a day... What happens if the 856 was supposed to go out at 8a, yet it doesn't get checked until 3, 4, 6p?? By that time, in many cases, especially with LTL or small parcel carriers, the actual delivery may already be at the customer's site. And if the cause of the non-transmission was an error, fixing it may cause an even further delay, even if your service takes care of that. But I doubt seriously you are going to be able to get up to speed with multiple customers 856 format AND understand your customer's business processes for just $50 or $115 a day. And another factor here is the charge of $115/day domestic quickly adds up - that's only $115/day but $805/week, $3,220/every four weeks and a whopping $41,975 a year... Even if the customer only wants monitoring during business days, that's still $29,900. I doubt any small business can seriously justify, much less afford the that expense for only checking once a day on PO's and 856's is going to work for any larger business. You may want to got back and review your pricing.. Thanks, Ken ________________________________ From: Leah Halpin <[email protected]> To: Darcy Running <[email protected]>; [email protected] Sent: Wed, March 2, 2011 12:25:28 PM Subject: Re: [EDI-L] <SALES> EDI Monitoring Service Darcy, Two questions. 1. Why would you think once a day would be enough? Errors which can shut down production can happen 24X7X365 and no warning. 2. What do you do when you find an error? Fix it? Or is that extra? Leah ________________________________ From: Darcy Running <[email protected]> To: [email protected] Sent: Wed, March 2, 2011 12:16:57 PM Subject: [EDI-L] <SALES> EDI Monitoring Service DCS' EDI monitoring service checks your Gentran or Integrator EDI and AS2 systems twice daily to ensure no errors stop production. 1. In the morning to ensure no customer Purchase Orders are delayed. 2. In the afternoon to ensure no Shipment Notices are delayed. 3. We also check other documents such as Invoices and AS2 and EDI network connections. There is no disruption of your EDI; it takes only about 0.5 hour daily. You can focus upon other development tasks such as GS1 and e-purchasing to meet your goals when we watch EDI for you. The cost is economical too - $50 daily for offshore or $115 daily for domestic. Please call or email me to tell me if you are interested and want to learn more. For more information please see: <http://www.dcs-is-edi.com/services/operate-managed-service/> http://www.dcs-is-edi.com/services/operate-managed-service/ Looking forward to your call, Darcy J. Running Data Communication Solutions 952-941-5466 (preferred), Cell 612-840-2289, Fax 952-941-5344, www.dcs-is-edi.com [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
