Great question Dave! I'm sure those that are interested, will contact Darcy and he can provide that information, although sharing some of it with the group might be beneficial for those that might some initial interest...
Ken ________________________________ From: Dave Records <[email protected]> To: Ken Etter <[email protected]> Cc: Darcy Running <[email protected]>; edi list <[email protected]> Sent: Wed, March 2, 2011 2:25:22 PM Subject: Re: [EDI-L] <SALES> EDI Monitoring Service And Ken, most likely you and most of us on this list have already setup alerts that go to a pager or email or both with instantaneous notification based on priority. So how would this service benefit a company? Dave Records Records Consulting, LLC Phone: 616.583.0090 Email: [email protected] On Mar 2, 2011, at 12:12 PM, Ken Etter wrote: > Darcy, > > I have to agree with Leah here and actually unless your service is targeting > a > very small volume EDI shop or business, I don't know any larger business > where > that the level of monitoring would be sufficient. > > Also while your cost appears to be inexpensive, the cost of not meeting a > customer's expectation either by receiving an 850 late or even worse, finding > out an 856 was not sent out 24 hours later, would spell significant > ramifications much greater than the $115 being charged for the domestic > service > > (can you say CHARGEBACKS). > > Even in a small business, doing very small volume, it's not a very sound > business practice to only check on either 850's or 856's once a day... > > What happens if the 856 was supposed to go out at 8a, yet it doesn't get >checked > > until 3, 4, 6p?? By that time, in many cases, especially with LTL or small > parcel carriers, the actual delivery may already be at the customer's site. >And > > if the cause of the non-transmission was an error, fixing it may cause an > even > further delay, even if your service takes care of that. But I doubt > seriously > you are going to be able to get up to speed with multiple customers 856 > format > AND understand your customer's business processes for just $50 or $115 a day. > > And another factor here is the charge of $115/day domestic quickly adds up - > that's only $115/day but $805/week, $3,220/every four weeks and a whopping > $41,975 a year... Even if the customer only wants monitoring during business > days, that's still $29,900. I doubt any small business can seriously > justify, > much less afford the that expense for only checking once a day on PO's and >856's > > is going to work for any larger business. > > You may want to got back and review your pricing.. > > Thanks, > > Ken > > ________________________________ > From: Leah Halpin <[email protected]> > To: Darcy Running <[email protected]>; [email protected] > Sent: Wed, March 2, 2011 12:25:28 PM > Subject: Re: [EDI-L] <SALES> EDI Monitoring Service > > > Darcy, > Two questions. > 1. Why would you think once a day would be enough? Errors which can shut down > production can happen 24X7X365 and no warning. > 2. What do you do when you find an error? Fix it? Or is that extra? > > Leah > > ________________________________ > From: Darcy Running <[email protected]> > To: [email protected] > Sent: Wed, March 2, 2011 12:16:57 PM > Subject: [EDI-L] <SALES> EDI Monitoring Service > > DCS' EDI monitoring service checks your Gentran or Integrator EDI and AS2 > systems twice daily to ensure no errors stop production. > > 1. In the morning to ensure no customer Purchase Orders are delayed. > > 2. In the afternoon to ensure no Shipment Notices are delayed. > > 3. We also check other documents such as Invoices and AS2 and EDI network > connections. > > There is no disruption of your EDI; it takes only about 0.5 hour daily. You > can focus upon other development tasks such as GS1 and e-purchasing to meet > your goals when we watch EDI for you. > > The cost is economical too - $50 daily for offshore or $115 daily for > domestic. > > Please call or email me to tell me if you are interested and want to learn > more. > > For more information please see: > <http://www.dcs-is-edi.com/services/operate-managed-service/> > http://www.dcs-is-edi.com/services/operate-managed-service/ > > Looking forward to your call, > > Darcy J. Running > > Data Communication Solutions > > 952-941-5466 (preferred), Cell 612-840-2289, Fax 952-941-5344, > www.dcs-is-edi.com > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] ------------------------------------ ... 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