And Ken, most likely you and most of us on this list have already setup alerts that go to a pager or email or both with instantaneous notification based on priority. So how would this service benefit a company?
Dave Records Records Consulting, LLC Phone: 616.583.0090 Email: [email protected] On Mar 2, 2011, at 12:12 PM, Ken Etter wrote: > Darcy, > > I have to agree with Leah here and actually unless your service is targeting > a > very small volume EDI shop or business, I don't know any larger business > where > that the level of monitoring would be sufficient. > > Also while your cost appears to be inexpensive, the cost of not meeting a > customer's expectation either by receiving an 850 late or even worse, finding > out an 856 was not sent out 24 hours later, would spell significant > ramifications much greater than the $115 being charged for the domestic > service > (can you say CHARGEBACKS). > > Even in a small business, doing very small volume, it's not a very sound > business practice to only check on either 850's or 856's once a day... > > What happens if the 856 was supposed to go out at 8a, yet it doesn't get > checked > until 3, 4, 6p?? By that time, in many cases, especially with LTL or small > parcel carriers, the actual delivery may already be at the customer's site. > And > if the cause of the non-transmission was an error, fixing it may cause an > even > further delay, even if your service takes care of that. But I doubt > seriously > you are going to be able to get up to speed with multiple customers 856 > format > AND understand your customer's business processes for just $50 or $115 a day. > > And another factor here is the charge of $115/day domestic quickly adds up - > that's only $115/day but $805/week, $3,220/every four weeks and a whopping > $41,975 a year... Even if the customer only wants monitoring during > business > days, that's still $29,900. I doubt any small business can seriously > justify, > much less afford the that expense for only checking once a day on PO's and > 856's > is going to work for any larger business. > > You may want to got back and review your pricing.. > > Thanks, > > Ken > > ________________________________ > From: Leah Halpin <[email protected]> > To: Darcy Running <[email protected]>; [email protected] > Sent: Wed, March 2, 2011 12:25:28 PM > Subject: Re: [EDI-L] <SALES> EDI Monitoring Service > > > Darcy, > Two questions. > 1. Why would you think once a day would be enough? Errors which can shut down > production can happen 24X7X365 and no warning. > 2. What do you do when you find an error? Fix it? Or is that extra? > > Leah > > ________________________________ > From: Darcy Running <[email protected]> > To: [email protected] > Sent: Wed, March 2, 2011 12:16:57 PM > Subject: [EDI-L] <SALES> EDI Monitoring Service > > DCS' EDI monitoring service checks your Gentran or Integrator EDI and AS2 > systems twice daily to ensure no errors stop production. > > 1. In the morning to ensure no customer Purchase Orders are delayed. > > 2. In the afternoon to ensure no Shipment Notices are delayed. > > 3. We also check other documents such as Invoices and AS2 and EDI network > connections. > > There is no disruption of your EDI; it takes only about 0.5 hour daily. You > can focus upon other development tasks such as GS1 and e-purchasing to meet > your goals when we watch EDI for you. > > The cost is economical too - $50 daily for offshore or $115 daily for > domestic. > > Please call or email me to tell me if you are interested and want to learn > more. > > For more information please see: > <http://www.dcs-is-edi.com/services/operate-managed-service/> > http://www.dcs-is-edi.com/services/operate-managed-service/ > > Looking forward to your call, > > Darcy J. Running > > Data Communication Solutions > > 952-941-5466 (preferred), Cell 612-840-2289, Fax 952-941-5344, > www.dcs-is-edi.com > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] > > [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
