I once had to set up a dozen customers for receiving and/or transmitting EDI
documents but it never happened.  Three were on credit hold; the other nine
had other excuses.  And all were new to our company and required EDI in
order to do business.  Even though I was given an EDI contact for each
company, most of them had no idea they were to bring us on board.  However,
I did get them all setup and tested, ready for the first transmission.  A
total waste of time.

After waiting a month or so, I decided to look into the situation, but all I
got was the run around.  "The orders are coming," I was told but they never
came.

 

Sincerely,

 

Jason McMahon

10830 Lake Thames Apt A

Cincinnati, OH  45242-3126

gutau...@clear.net

 <http://www.linkedin.com/pub/jason-mcmahon/11/743/51b>
http://www.linkedin.com/pub/jason-mcmahon/11/743/51b

  _____  

From: EDI-L@yahoogroups.com [mailto:EDI-L@yahoogroups.com] On Behalf Of Jim
Guthrie
Sent: Friday, September 13, 2013 8:33 AM
To: EDI-L@yahoogroups.com
Subject: Re: [EDI-L] RE: Beating the 'evil' Testing Fees

 

  

My "favorite" is the testing and associated fee because "My Trading Partner"
is demanding EDI, and then after completing the testing (and ponying up), we
never see any EDI from the Customer at all.

 

I currently have five of these "You must do EDI" deals, and am balking at
the next. When our sales reps hear from their buyers in writing that we need
to do it, I'll be happy to proceed - but as of now, none of them have heard
word one.

 

What's the answer from the company that charges $500 for the test. "If
you're not getting EDI, you need to take that up with your Customer." No
more. When the Customer comes to us (and not the EDI testing vendor using
the customer's logo) we'll proceed.

 

Jim Guthrie



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