On 8/5/2015 10:19 PM, Jim Brown wrote:
On Wed,8/5/2015 5:47 PM, Bob McGraw - K4TAX wrote:
We really don't need to bash other companies in an effort to make
Elecraft look good by comparison - especially without knowing the
details of the billing used for comparison. Elecraft stands on its own.
I made the original comment, and I was not "bashing" anyone. TenTec
replaced an entire board and some individual components. I've had
Elecraft troubleshoot boards rather than replace them. Beginning in
the 80s, I owned and liked Ten Tec transceivers, but learned the hard
way that their service department is a profit center. I do not believe
that to be true of Elecraft. Last month, Elecraft did replace a major
board in my KPA500 because they deemed it unrepairable. The bill was
under $400.
73, Jim K9YC
I have had several Ten Tec transceivers and liked them for their full
break-in. They were the first solid state radios that I remember.
I was content using my Omni, but I wanted a new radio for my last sun
cycle.
I had trouble deciding between another Ten Tec, or Elecraft. So, I made
a phone call to both customer service departments and asked some questions.
It was because of those phone calls that I bought a K3.
Dick, n0ce
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