Who was going to charge you that, Oliver, Elecraft or one of the
European service centers?
73,
Scott N9AA
On 8/6/15 2:02 PM, Oliver Dröse wrote:
Certainly depends on the board that needs to be replaced! We had a
KAT500 fail recently (out of a sudden) with diagnosis CPU dead. Only
cure would be to change the board, cost factor almost 600 EUR. A new
KAT500 is about 680 EUR including shipping and import taxes ... no
deal. :-(
73, Olli
Contest, DX & radio projects: http://www.dh8bqa.de
Am 06.08.2015 um 05:19 schrieb Jim Brown:
On Wed,8/5/2015 5:47 PM, Bob McGraw - K4TAX wrote:
We really don't need to bash other companies in an effort to make
Elecraft look good by comparison - especially without knowing the
details of the billing used for comparison. Elecraft stands on its
own.
I made the original comment, and I was not "bashing" anyone. TenTec
replaced an entire board and some individual components. I've had
Elecraft troubleshoot boards rather than replace them. Beginning in
the 80s, I owned and liked Ten Tec transceivers, but learned the hard
way that their service department is a profit center. I do not
believe that to be true of Elecraft. Last month, Elecraft did replace
a major board in my KPA500 because they deemed it unrepairable. The
bill was under $400.
73, Jim K9YC
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