Hi Alan,
I apologize, but we are unable to receive products for service at the show. In
addition to the chance for loss or damage to your radio there in the commotion
of the show, we're maxed out just keeping up with the regular show sales and
demos. We are also limited in what we can hand carry back with us on the plane
to CA.
Also, anyone planning a service return needs to first contact our sales or
support group and have them issue you a 'return service authorization' (RSA)
form and number along with shipping info to the factory etc. That's the only way
we can guarantee that we will be able receive it properly to track it, handle it
properly, get it completed quickly and back to you. (I apologize if you have
already done that step :-)
If you are hand carrying it with you from the U.K., one solution might be to
post it via UPS to us from a local UPS store' in Dayton. There are a number of
these there and also in some of the local office supply stores. Of course, make
sure to contact us first to get the RSA form and number.
73,
Eric
/elecraft.com/
On 5/15/2017 10:18 AM, G4GNX wrote:
Almost certainly not.
I wanted them to carry some parts to Dayton for collection, but they can't do
that. I can't see them doing it in 'reverse' either.
I'm having parts shipped to a friend who will then deliver to another friend
at Dayton, who will carry them back to the UK.
73,
Alan. G4GNX
-----Original Message----- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff
Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?
73,
Scott N9AA
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