Despite that being Elecraft policy, if anyone has a K2, K1, KX1 or
XVseries transverter that is to be sent to me for repair, you can hand
it to me *personally* at the Elecraft booth (do not leave it at the
booth with anyone else).
If I am away from the booth, come back in an hour or so.
I will be driving from Dayton back to Wake Forest, NC, so a few extra
packages will not be any problem.
Be certain you have the service form filled out and packed with your gear.
Please put it in a box for easier handling or stacking. Pack it so it
does not move inside the box.
73,
Don W3FPR
On 5/15/2017 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote:
Hi Alan,
I apologize, but we are unable to receive products for service at the
show. In addition to the chance for loss or damage to your radio there
in the commotion of the show, we're maxed out just keeping up with the
regular show sales and demos. We are also limited in what we can hand
carry back with us on the plane to CA.
Also, anyone planning a service return needs to first contact our sales
or support group and have them issue you a 'return service
authorization' (RSA) form and number along with shipping info to the
factory etc. That's the only way we can guarantee that we will be able
receive it properly to track it, handle it properly, get it completed
quickly and back to you. (I apologize if you have already done that step
:-)
If you are hand carrying it with you from the U.K., one solution might
be to post it via UPS to us from a local UPS store' in Dayton. There are
a number of these there and also in some of the local office supply
stores. Of course, make sure to contact us first to get the RSA form
and number.
73,
Eric
/elecraft.com/
On 5/15/2017 10:18 AM, G4GNX wrote:
Almost certainly not.
I wanted them to carry some parts to Dayton for collection, but they
can't do that. I can't see them doing it in 'reverse' either.
I'm having parts shipped to a friend who will then deliver to another
friend at Dayton, who will carry them back to the UK.
73,
Alan. G4GNX
-----Original Message----- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff
Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?
73,
Scott N9AA
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