Hi Eric,
I was the OP and I appreciate your response. I've long had the return
authorization and have procrastinated sending it, as my situation is a
bit unusual in that I have an uninstalled KRX3 that I'd like to be
updated as well, but not installed. I'll send it after Dayton. Thanks
again for responding. One of the many reasons I'm an Elecraft owner.
Thanks too to everyone else who took the time to reply!
73,
Scott N9AA
On 5/15/17 3:26 PM, Eric Swartz - WA6HHQ, Elecraft wrote:
Hi Alan,
I apologize, but we are unable to receive products for service at the
show. In addition to the chance for loss or damage to your radio there
in the commotion of the show, we're maxed out just keeping up with the
regular show sales and demos. We are also limited in what we can hand
carry back with us on the plane to CA.
Also, anyone planning a service return needs to first contact our
sales or support group and have them issue you a 'return service
authorization' (RSA) form and number along with shipping info to the
factory etc. That's the only way we can guarantee that we will be able
receive it properly to track it, handle it properly, get it completed
quickly and back to you. (I apologize if you have already done that
step :-)
If you are hand carrying it with you from the U.K., one solution might
be to post it via UPS to us from a local UPS store' in Dayton. There
are a number of these there and also in some of the local office
supply stores. Of course, make sure to contact us first to get the
RSA form and number.
73,
Eric
/elecraft.com/
On 5/15/2017 10:18 AM, G4GNX wrote:
Almost certainly not.
I wanted them to carry some parts to Dayton for collection, but they
can't do that. I can't see them doing it in 'reverse' either.
I'm having parts shipped to a friend who will then deliver to another
friend at Dayton, who will carry them back to the UK.
73,
Alan. G4GNX
-----Original Message----- From: Scott Manthe
Sent: Monday, May 15, 2017 6:12 PM
To: Elecraft@mailman.qth.net
Subject: [Elecraft] Dayton Dropoff
Hello to the list,
I'm getting ready to send my K3 off to Elecraft for some updates. Does
anyone know if it would be possible for me to drop the radio off to them
at Dayton, saving $50 shipping? The better question might be has anyone
actually done this?
73,
Scott N9AA
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