Maybe somebody at the Post Office really wanted a KX2.. And that was a joke
On Wed, Mar 28, 2018, 5:12 PM Wayne Burdick <[email protected]> wrote: > Hi Richard, > > Fortunately lost items are rare. I sure hope yours turns up! But if not, > we’ll deal with it through proper channels and make sure you get a > replacement as soon as possible. > > 73, > Wayne > N6KR > > ---- > http://www.elecraft.com > > > On Mar 28, 2018, at 1:33 PM, richard kappler <[email protected]> > wrote: > > > > To Wayne and Eric especially, but to all on the list. I saved my shekels > > and ordered my KX2 Shack in a box 2 weeks ago tomorrow. To say I was as > > impatient as a kid before Christmas would be an understatement. The > > Elecraft team shipped my new baby last Friday, it went out from the USPS > > San Jose distribution center Friday night, 1845 iirc, scheduled for > > delivery this past Monday, 26 March. It has not been heard from, scanned, > > seen since. The USPS has been abominable in helping me track down my > radio. > > I contacted Elecraft this morning to inform and to get info on the > timeline > > and procedure for making a lost package claim. > > > > Michelle answered the phone, was delightful, understanding, > commiserative, > > wicked helpful. She is working with contacts the Elecraft folks have in > the > > post office, has been very up front and informative, even if I didn't > > especially care for the answers, at least she gave them to me. She just > > sent me an update to let me know where she was in her efforts and so I > > didn't feel that I had been forgotten. BRAVO ZULU to the Elecraft team > and > > Michelle in particular for customer service surpassing the norm. I still > > don't have a radio, but I do have a warm fuzzy that I will be taken care > > of, though it may well be 30 days or so before I see a KX2. > > > > If only the post office had this level of excellence in their staff. > > > > -- > > W2KAP > > > > In any given circuit, the most expensive part will always sacrifice > itself > > to protect the fuse. > > ______________________________________________________________ > > Elecraft mailing list > > Home: http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/mmfaq.htm > > Post: mailto:[email protected] > > > > This list hosted by: http://www.qsl.net > > Please help support this email list: http://www.qsl.net/donate.html > > Message delivered to [email protected] > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[email protected] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [email protected] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [email protected]
