Ed explained it quite well. I would add that when a product is
discontinued usually the options, being also considered as product, will
go away as well. This does not imply that repair parts are
discontinued. It is often confusing to users when a product is not
longer available that service parts of the same items are available.
Usually one has a product model number and the other has a service part
number.
After a product is obsoleted, where I previously worked, we planned
service parts supports for some 7 or so years. There is no legal
requirement for a company to do this with consumer type products.
Often we missed the projection and ran out early. In some cases it was
the customers that ordered an excessive number of service parts {so they
could have spares} and this drew down the projected service parts
inventory. And then too, the accountants came around asking what is
all of this on the shelves for the last 5 years with no usage? Get rid
of the inventory as it is costing the company money. The customer
looses either way.
73
Bob, K4TAX
On 12/6/2019 1:00 PM, Edward R Cole wrote:
Don explained it well; Elecraft support appears to continue for the
K3, K3S. Obtaining new options apparently has a shorter life-span.
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